Charm Diamond Centres creates meaningful moments, family traditions, and lasting memories for Canadians. A brilliant story began in 1972 when Richard Calder founded Charm Diamond Centres. Richard's journey has always been a precious gem. Richard's vision was rooted in his love for jewelry and passion for love. Our first store opened its doors in Dartmouth, Nova Scotia. We have over 60 locations across Canada. We specialize in warm and friendly customer service. Our Brand continues to shine bright as the most significant independent jeweller and Canada's most trusted, family-owned jeweller. The story of Calder’s journey has always been to win the customer for life.
Over the years, Richard Calder put his soul into researching and developing the best Canadian bridal products. As a proud Canadian, Richard was a trail-blazer in Canadian Diamonds and one of the first retailers to showcase them to the rest of the world. Charm Diamonds proudly sources Canada’s best selection of Canadian diamonds. This includes Calder’s Canadian Diamond Bridal Collection, Charmed by Richard Calder.
Reviews Summary
Numerous reviews emphasize Fatima's exceptional customer service, with some describing her as the best salesperson. Shoppers appreciate her helpfulness and extensive product knowledge, particularly when discussing diamonds, and several continue to cite her humour and personal touch as they were considerable added value. Most clients commend her friendliness, engagement, and willingness to adjust pricing. They confirm her approachable nature and open communication, especially in ensuring all customer queries are resolved promptly. Other employees, such as Mounira, have also received praise for being welcoming and excellent assistant. Store visitors find the entire shop staff easy to deal with and accommodating and believe Charm is a top destination for fine jewelry. This unofficial reputation creates return customers, a sincere recommendation for others to support this location.
Frequently asked questions
7 questions
What do Charm Diamond Centres clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, especially Fatima and Mounira, for their exceptional customer service. Reviewers highlight the welcoming atmosphere and the team's ability to provide valuable advice during the purchasing process.
What kind of jewelry repair services does Charm Diamond Centres offer?
They provide a range of jewelry repair services, including ring resizing, stone replacement, and rhodium plating. This ensures that your cherished pieces can be maintained and restored to their original beauty.
Can I get my jewelry cleaned at Charm Diamond Centres, and what types of cleaning do they offer?
Yes, they offer jewelry cleaning services, including standard cleaning, deep cleaning, and anti-tarnish treatment. This helps keep your jewelry looking its best and prolongs its lifespan.
Does Charm Diamond Centres specialize in engagement rings?
Yes, they specialize in engagement rings, wedding bands, and earrings, making them a top choice for couples looking to celebrate their love with fine jewelry.
Who founded Charm Diamond Centres and how long have they been in business?
Charm Diamond Centres was founded in 1972 by Richard Calder. With over 50 years of experience, they have become one of Canada's most prominent independent jewelers.
Does Charm Diamond Centres offer personalized service for first-time buyers?
Yes, many reviews mention the personalized assistance provided by staff like Fatima and Amanda, who help first-time buyers navigate their options without pressure, ensuring a comfortable shopping experience.
Where is Charm Diamond Centres located?
8882 170 St NW Ste 1093, Edmonton, AB T5T 3J7, Canada
Location & directions
Edmonton, Alberta
Charm Diamond Centres
Engagement Ring Designer
Address
8882 170 St NW Ste 1093, Edmonton, AB T5T 3J7, Canada