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FirstService Residential Edmonton
FirstService Residential Edmonton
FirstService Residential Edmonton

FirstService Residential Edmonton

101 reviews
Visit Website
+17806380988
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
5555 Calgary Trail NW #1301, Edmonton, AB T6H 5P9, Canada Get Directions
property management company Top Property Management Companies in Canada Top Property Management Companies in Alberta
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ABOUT   Services Excellence Summary

For a client named FirstService Residential Edmonton, a comprehensive condo management firm in Alberta since 1974, the company has redefined and enhanced its offerings with more properties in Edmonton, Calgary, and Fort McMurray.

 

SUMMARY   Reviews Summary

The review of FirstService Residential reflects a consistent image of exceptional client service. Key staff, including Kendra Kempin and Crystal, were highlighted many times for their outstanding communication, responsiveness, and ability to go beyond deadline, and it's clear that the residents value their service very much. Staff members, such as the designated administrator of Emily and Augustana's leasing office, were recognized for their friendly and cooperative work nature, contributing to a vibrant living environment. The brand's administration and in-suit upkeep also receive praise for their dependability and process. In general, the clients depict a comfortable and efficient living experience worth the bargain. The emergency and community support also receive favorable feedback. The only complaint was customer experience which shows consistent delight and, predictably, renewal. Positive summaries reveal a final truth that "teams" enable residents to feel at home and to stay. Most of the time, the residents were pleased to call it their home.

 

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N left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 14
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Pros & Cons

PROS
recommend (7)
very professiona ... (6)
very helpful (4)
great service (4)
very responsive (3)
accommodating (3)
very friendly (3)
excellent servic ... (2)
excellent custom ... (2)
great company (2)
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Cons
not recommend (2)
useless (2)
terrible (2)
no response (1)
do not use (1)
stay away (1)
poor communicati ... (1)
horrible (1)
would not recomm ... (1)
does not care (1)
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FirstService Residential Edmonton Reviews: 101. Average Rating: 4.2

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Reviews (1) Google Reviews (100)
N
N
on Trustanalytica
Fix negative reputation Fix negative reputation
Watch this company. Instead of making a courtesy call when your fees are overdue they make money placing a caveat on your property. They bear no responsibility for emails not coming through to you about overdue fees. Its easier for them, and more fees for them, if they cant get ahold of you and they place a caveat on you. They claim it is against their company policy to make phone calls on overdue accounts! This can lead to scams and abuse if they rely on emails to notify a resident, especially when the emails don't come through
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N left a 1 star review
★☆☆☆☆
On TrustAnalytica
9 months ago
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