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Review Keywords Analysis

  1. CA
  2. AB
  3. Edmonton
Luced Services Ltd.
Luced Services Ltd.
Luced Services Ltd.

4.7

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ABOUT   Services Excellence Summary

Luced Services Ltd. can assist with all aspects of HVAC systems design, installation, commissioning and all brands of servicing. We have over 50 employees in Edmonton and the surrounding areas. We have a highly qualified team available to assist, with experience in residential, commercial, institutional, medical, and commercial work. Our employees are also knowledgeable about Alberta's Building Codes and regional legislation in Alberta. Our policies include training and support from the outset of employment until our employees receive their journeyman certification. We take pride in our high-quality service, allowing us to complete each job according to Luced Services and the quality needs of our customers.

 

SUMMARY   Reviews Summary

The Luced Services reviews demonstrate very high customer satisfaction, with professionalism and efficiency consistently cited. The technicians are praised for their knowledge, attention to detail in diagnosing HVAC problems, and quick reliable fixes that other contractors miss. The fair and competitive pricing too is consistently appreciated, with a focus on cost-effective prognosis where replacement is not necessary. Personal experience and consultation have won many customers over, as Luced technicians go over and beyond to offer individualized service and information. Moreover, installation processes are completed quickly without compromising quality and are airtight. The company's culture of customer-first helps technicians develop long-term strategies that address individual homeowner needs. In particular, Luced is emphasized as a service company. So, the high emotional stakes involved in controlling one's immediate climate is why it's exciting to see Luced continue on a course so deeply rooted in the importance of expertise and empathy. Customers claim, that for decades, this local company has bucked impersonal and transactional norms of their competitors, which has established relationships with them. Communication is considered very effective, with on-site consultation and open lines of communication encouraged. So, it is apparent that Luced provides top-notch HVAC repair and installation services and professional, compassionate customer service.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
very professiona ... (5)
excellent servic ... (4)
great company (4)
highly recommend ... (4)
great service (3)
great work (2)
recommended (2)
on time (2)
great job (2)
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Cons
terrible (1)
terrible experie ... (1)
not happy (1)
poor service (1)
Luced Services Ltd. Reviews: 48. Average Rating: 4.7
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