Mayfield Management Group Ltd. operates a unique property management business in the province of Alberta. We possess a fully licensed, registered, and bonded Real Estate Brokerage that focuses on Property, Condominium, and Asset Management in Alberta. With an experience exceeding 25 years in property management and over $1 billion managed, we partner with you to realize your vision. Our senior management team, guided by our core values, works diligently to understand your long-term property goals and is committed to helping you attain them. Please visit our office in West Edmonton, where our business is served by computerized systems tailored to meet your individual business requirements.
Reviews Summary
Both existing and new tenants are enthusiastic about the new management company. The tenants provide numerous examples of the new management's eagerness to make the transition a success. They are happy with the transition to the new owner and are looking forward to what the future holds. This suggest that they are more certain about their future. The certainty also pushes the economy of the apartment to rise. Consequently, the various testimonies can be considered as a pointer of success throughout the transition process. Manager Rani has additionally been acknowledged for his decent and kind attitude to the tenants. His reaction and patience have seen him through challenging moments. The manager's overall risk-taking capacity is thus lauded by the tenants in the area since he is bold. The manager also knows that a permanent solution is necessary. The manager, moreover, expresses a strong commitment to the tenant's welfare and their commitment to improve the tenant's well-being. He has hence continued to play the role of a mediator in the cases that have arisen.
Frequently asked questions
7 questions
What do Zen Residential Ltd. clients say about the management team's responsiveness and professionalism?
Clients frequently praise the team for their prompt response times and professionalism, particularly highlighting managers like Rani and Vishal for their helpfulness and accommodating nature during the move-in process.
Does Zen Residential Ltd. offer move-in services, and what do customers say about them?
Yes, they provide move-in services including inspections and cleaning coordination. Reviewers have noted that apartments are clean and well-prepared upon arrival, ensuring a positive start for new tenants.
How does Zen Residential Ltd. handle repairs and maintenance requests?
They offer general repairs, plumbing, and electrical issue resolutions. Customers have reported quick responses to maintenance requests, with many praising the team's efficiency in addressing concerns.
What are the operating hours for Zen Residential Ltd.?
Can I get assistance with lease signing from Zen Residential Ltd.?
Yes, they provide lease signing assistance as part of their property management services. This support helps ensure that tenants understand their agreements and the terms of their leases.
What happens if I have a complaint while renting from Zen Residential Ltd.?
The team offers complaint resolution services, ensuring that tenants can voice their concerns. Reviewers have noted that management is attentive and responsive to issues raised.
I had a viewing at the Centennial apartments today and their manger didn't even bother showing up! I called and left five voice mails and a text message. They didn't bother answering their phone or the text. I never got a call back, nothing. I waited for 20 minutes and they never showed up.
I called the number for the tenants to see if that manager would answer and they didn't. Just more messages to leave a voice mail.
Unprofessional and unacceptable work! If I could give negative stars I would.