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Review Keywords Analysis

  1. CA
  2. AB
  3. Edmonton
ABOUT   Services Excellence Summary

Service Experts, a big-name company that feels home-town. Our passion is the game-changer for a more comfortable world. Our people are skilled craftsmen who are proud of our communities' and customers' happiness. It is our core business and our name, experts. We give each of our team members the tools and resources they need to succeed. Our team is the best people. They receive the opportunities and training they need to grow and become better craftsmen. The key to our business is the combined strength of people and business acumen. Our team consists of over 4,000 employees, and we are proud of all our skilled craftsmen and our combined effort to deliver better and innovate. We are a family that is united and capable of doing anything, and we keep a positive attitude. This helps us to complete the task on the first time and in the right way.

 

SUMMARY   Reviews Summary

The reviews are full of commendations for McKinley Heating Services. Technicians like Fredie, Melchor and Kyle, as well as Vince and Joe, almost always receive praise. Clients mention technicians' professionalism and the thoroughness with which they keep clients informed. For instance, Melanie and Lisa have positive experiences with McKinley personnel such as Chris and Alex, who were knowledgeable and explained system problems. With respect to system installations, Vince and Joe work well together and produce excellent results. This is evidenced by satisfied clients like Brian and Kiki, who report reduced lime buildup and better-tasting water. Company representatives like Sean are also lauded for their great communication right from the first contact to the post-installation period. Brian and Kiki praise Sean especially highly. Also, other non-technical support staff, like the company representative, must be valuable, as evidenced by the many positive reviews. Most clients are happy to recommend the company to corps, and thank them for the good customer care. Sean and others are recommended extremely highly, and their friends are likely to hire their services. The reviews reflect the strong customer-based company culture and its impact on service quality. Fredie, Chris, Joe, and Alex are active members of a dedicated team that functions extremely well. All technicians and the support staff are highly recommended for heating, cooling, and water treatment services. An experienced technician's performance may create an environment in which novice technicians can learn from each other and experienced technicians who value team modeling and mentorship.

 

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Pros & Cons

PROS
recommend (27)
highly recommend ... (15)
on time (13)
very professiona ... (11)
very knowledgeab ... (8)
great job (7)
great service (6)
very happy (5)
great work (4)
great customer s ... (3)
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Cons
disappointed (1)
unprofessional (1)
upset (1)
never heard back ... (1)
never showed up (1)

McKinley Heating Service Experts Reviews: 100. Average Rating: 4.8

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