Friendly staffCompassionate serviceHelpful staffKnowledgeable staffKindness during hardshipExcellent communicationStress-free arrangementsSupportive staffAbove and beyondGood follow-up
About this business
Westlawn Funeral Home & Cemetery was founded in 1947. Since our inception, we have been proudly serving families across Edmonton. Our experienced staff can help customize your funeral arrangements, taking into account your budget, faith, and personal preferences. Trusting our caring professionals will make you feel secure. Our cemetery is filled with beautiful trees and benches, as well as colourful flower gardens, spanning 40 acres. This picturesque landscape creates a serene environment for family and friends to gather and share memories. The indoor niches are perfect for visiting all year. Our 1985-built Funeral Home adds convenience to the ease of having all arrangements made in one place. This community honours us. We are committed to hosting free events in memory of loved ones throughout the year.
Reviews Summary
Westlawn Cemetary has been highly rated by customers based on company employees' reviews. Various survey responses, particularly Flora Mak, show that employees excel in customer experience and knowledge. Flora is singled out for special commendation, which repeatedly appears in the feedback. AS a funeral director, she is known for her compassion, which manifests in cases when the bereaved and families struggled to deal with the challenge of organizing a loved one's compromise funeral. Crucially, she understands Chinese traditions and will prepare an exceptional funeral to cater to families' specific needs. If the reviews reflect the family's experiences with Flora, they don't worry as their sympathy is met-Even the first time she answers, she can be told of the level of goodwill the company employees have when it comes to comforting the families. This is vital for funeral services because most of the responses show that families often appreciate a company that understands their pain. Privacy and relaxation are also a key note mentioned by most of the families. The facility is clean and kept current and often acknowledged by customers in response. There is a high recommendation for potential customers to check on their allies when they need services explain and[…]
Frequently asked questions
7 questions
What do Westlawn Funeral Home & Cemetery clients say about the work?
Clients frequently praise the compassionate and professional staff, particularly mentioning Flora and Andrew for their kindness and support during difficult times. Many appreciate the seamless arrangements and the peaceful, well-maintained environment of the cemetery.
Does Westlawn Funeral Home & Cemetery offer grief counseling services?
Yes, they provide grief counseling and family support services, helping families navigate their emotions during challenging times. Reviewers have highlighted the team's compassion in these sensitive areas.
What are the hours of operation for Westlawn Funeral Home & Cemetery?
Can I pre-arrange my funeral services at Westlawn Funeral Home & Cemetery?
Yes, they offer pre-arrangements including pre-planning consultations and payment plan options, allowing families to make decisions in advance and alleviate future burdens. Many clients appreciate this service for its peace of mind.
How does Westlawn Funeral Home & Cemetery ensure a peaceful environment for families?
The 40-acre site is filled with beautiful trees, benches, and colorful flower gardens, creating a tranquil setting for families to gather and share memories. Reviewers often mention the cemetery's cleanliness and serene atmosphere.
Who are some of the staff members that clients have praised at Westlawn Funeral Home & Cemetery?
Clients have frequently praised staff members like Flora, Andrew, and Nathen for their exceptional service, compassion, and professionalism during difficult times. Their attentive nature has been highlighted in multiple reviews.
Where is Westlawn Funeral Home & Cemetery located?
16310 Stony Plain Rd, Edmonton, AB T5P 4A6, Canada
Location & directions
Edmonton, Alberta
Westlawn Funeral Home & Cemetery
Funeral Home
Address
16310 Stony Plain Rd, Edmonton, AB T5P 4A6, Canada