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  1. CA
  2. AB
  3. Edmonton
Westlawn Funeral Home & Cemetery
Westlawn Funeral Home & Cemetery
Westlawn Funeral Home & Cemetery

Westlawn Funeral Home & Cemetery

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Open  00:00-23:59 now
16310 Stony Plain Rd, Edmonton, AB T5P 4A6, Canada Get Directions
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ABOUT   Services Excellence Summary

Westlawn Funeral Home & Cemetery was founded in 1947. Since our inception, we have been proudly serving families across Edmonton. Our experienced staff can help customize your funeral arrangements, taking into account your budget, faith, and personal preferences. Trusting our caring professionals will make you feel secure. Our cemetery is filled with beautiful trees and benches, as well as colourful flower gardens, spanning 40 acres. This picturesque landscape creates a serene environment for family and friends to gather and share memories. The indoor niches are perfect for visiting all year. Our 1985-built Funeral Home adds convenience to the ease of having all arrangements made in one place. This community honours us. We are committed to hosting free events in memory of loved ones throughout the year.

 

SUMMARY   Reviews Summary

Westlawn Cemetary has been highly rated by customers based on company employees' reviews. Various survey responses, particularly Flora Mak, show that employees excel in customer experience and knowledge. Flora is singled out for special commendation, which repeatedly appears in the feedback. AS a funeral director, she is known for her compassion, which manifests in cases when the bereaved and families struggled to deal with the challenge of organizing a loved one's compromise funeral. Crucially, she understands Chinese traditions and will prepare an exceptional funeral to cater to families' specific needs. If the reviews reflect the family's experiences with Flora, they don't worry as their sympathy is met-Even the first time she answers, she can be told of the level of goodwill the company employees have when it comes to comforting the families. This is vital for funeral services because most of the responses show that families often appreciate a company that understands their pain. Privacy and relaxation are also a key note mentioned by most of the families. The facility is clean and kept current and often acknowledged by customers in response. There is a high recommendation for potential customers to check on their allies when they need services explain and[…]

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
highly recommend ... (7)
helped me (3)
very kind (3)
very professiona ... (2)
accommodating (2)
truly appreciate ... (2)
great selection (1)
no issues (1)
very helpful (1)
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Cons
horrible (2)
lack of care (2)
disappointed (2)
expensive (2)
unprofessional (2)
not helpful (1)
worst experience ... (1)
angry (1)
rude (1)
will not return (1)
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Westlawn Funeral Home & Cemetery Reviews: 97. Average Rating: 4.2
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