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  1. CA
  2. Trucking Company
Canadian Freightways photos
Canadian Freightways photos
Canadian Freightways photos
Canadian Freightways photos
Canadian Freightways photos

Canadian Freightways

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Opening Hours: Open 12:01 AM - 11:59 PM now
Address: 7867 Express St, Burnaby, BC V5A 1S7, Canada Get Directions
2.8
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Service Sub Service Average Price Range (CAD)
Freight Delivery Residential Delivery
$150 - $300 Call to Book
Commercial Delivery
$100 - $250 Call to Book
Cross-Province Delivery
$300 - $500 Call to Book
Customer Service Rate Quote Processing
Issue Resolution
$0 - $100 Call to Book
Shipment Tracking
Logistics Coordination Pickup Coordination
$50 - $100 Call to Book
Delivery Scheduling
$20 - $50 Call to Book
Special Handling Arrangements
$100 - $200 Call to Book
Freight Shipping Standard Freight Shipping
$100 - $150 Call to Book
Express Freight Shipping
$200 - $300 Call to Book
International Freight Shipping
$500 - $700 Call to Book
Customer Service Shipping Inquiries
Complaint Resolution
Delivery Scheduling
Package Tracking Real-time Tracking
Status Updates
Delivery Confirmation
Drop-off Services Standard Drop-off
Express Drop-off
$10 - $20 Call to Book
Scheduled Drop-off
$15 - $25 Call to Book
ABOUT   Services Excellence Summary

Canadian Freightways Customer Feedback Overview: 1. A very tight yard due to not enough space to back up the trailer. 2. The drivers blatantly lack regard to safety, parking wherever they want, creating a visibility hazard. In the case of dangerous goods load, the paperwork should be visible, and the driver window requires nothing; it’s careless attitudes from drivers like this that give poor reputations perhaps they need to retrain the driver. 3. The drivers blatantly lack regard to safety, parking wherever they want, creating a visibility hazard. In the case of dangerous goods load, the paperwork should be visible, and the driver window requires nothing; it’s careless attitudes from drivers like this that give poor reputations perhaps they need to retrain the driver. 4. I'm a local resident. This location is running two. 5. Quick and responsive to my queries when shipping and receiving some of our goods for work. 6. Pretty good 7. Great people 8. Tried to call them in regards to one of their drivers hitting a stop sign. They really did not want to talk to me as the hung up on me and when I called back they hung up on me a second time. 9. Very unprofessional, Staff hangs up the phone if you ask where your stuff is. Promised delivery came 2 days later! 10. Very nice place Professional staff Clean and safety! 11. Went downhill after they joined with TST and now they could care less about BC clients. Go with CD Logistics. They are cheaper and don't upcharge you after the quote has been finalized. Terrible staff that threaten you with emails. Use at your own risk and only blame yourself when they don't return your phone calls. 0 stars if possible. 12. I phoned to complain about a drive who plowed through a yield sign to merge...never heard back 13. Looks really busy! Large parking lot. Huge drop off that's all covered in Shot Crete, on the south side of Broadway st, its all fenced off. 14. They do not have customer service, and perhaps have never heard of it. In the end, you will either find another courier option that is better than Canadian Freightways or wish you just drove the item yourself. I do not recommend anyone to trust this company with valuable items or expect their staff to provide customer care when issues arise. All of their customer care "solutions" lead back to one single manager who has inexplicably poor customer service skills and is outright rude. Over many years, I've been routinely disappointed with Canadian Freightways and now take business elsewhere. 15. They do not have customer service, and perhaps have never heard of it. In the end, you will either find another courier option that is better than Canadian Freightways or wish you just drove the item yourself. I do not recommend anyone to trust this company with valuable items or expect their staff to provide customer care when issues arise. All of their customer care "solutions" lead back to one single manager who has inexplicably poor customer service skills and is outright rude. Over many years, I've been routinely disappointed with Canadian Freightways and now take business elsewhere.

 

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Canadian Freightways Reviews: 78. Average Rating: 2.8

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John Doe left a 5 star review
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