Friendly staffReliable shippingResponsive communication
About this business
Border Ambassadors are carefully monitoring your shipment at the border and have the required knowledge and experience; they have received special education to do so. With on-site teams available throughout the day for 24 hours, Border Ambassadors will solve any potential issues before they occur. Your shipment receives personal attention, electronic visibility, and a single point-of-contact. These on-site teams also provide door-to-door services, helping to make the border crossing as stress-free as possible. Each time a shipment crosses the USA-Canada border, Border Ambassadors continuously monitor its status. Border Ambassadors collaborate with brokers and forwarders to facilitate your trade, so we are aware of the shipment's position at each phase and destination. Thousands of shipments between the U.S. and Canada are processed every day by our experienced staff, who know how to deal with Border Ambassadors and trade rules. Call us for your next border shipping to Maple Leaf Country; our team of border specialists will make your shipment easier to cross the border.
Reviews Summary
A variety of persons all say that the team is "friendly" in reviews. Another common compliment was the team's dependability. Some reviews mentioned that the staff responds to every call promptly. One enthusiastic reviewer frequently ships with the service and ranks them the finest entity they have ever shipped with. One customer's response was, "Indeed." Supportive and dependable professionals are characteristics of the service. One reviewer ordered and felt it was received promptly, and these are qualities of the company.
Frequently asked questions
7 questions
What do YRC Reimer clients say about the work?
Clients frequently praise the friendly and helpful staff, noting their reliability and prompt communication. Many appreciate the personal attention and the team's ability to handle shipments efficiently, with some shipping over 50 times a year without issues.
Does YRC Reimer provide tracking assistance for shipments?
Yes, they offer tracking assistance as part of their customer service. Each shipment's status is closely monitored by Border Ambassadors, ensuring clients have visibility throughout the shipping process.
Can I expect same-day delivery with YRC Reimer?
Yes, YRC Reimer offers same-day delivery as part of their delivery services. They also provide scheduled and overnight delivery options to accommodate various shipping needs.
How does YRC Reimer ensure smooth border crossings?
The team collaborates with brokers and forwarders to facilitate smooth border crossings. Border Ambassadors are on-site 24/7 to assist with any potential issues during the shipping process.
What types of freight shipping does YRC Reimer handle?
They handle domestic freight, international freight, and express freight as part of their freight shipping services. This comprehensive range ensures they can meet diverse shipping requirements.
What should I know about the customer service at YRC Reimer?
Customers have noted that the staff is generally friendly and helpful, although there have been occasional mentions of variable professionalism. It's advisable to clarify all charges upfront to avoid surprises.