Spraggs Law Customer Feedback Overview: 1. No. They took my $350 for an hour consultation only to tell me the next day they couldn't help me and that the consultation was 20 minutes tops. Too much money 2. Could not recommend Spraggs Law enough, especially Michael Liu, who has been my lawyer for the last 8 years on an ICBC motor vehicle accident case. Michael has been professional, kind, and incredibly supportive from start to finish, as has the rest of the team at Spraggs. They handled all appointment and communication with ICBC on my behalf, so I never had to stress about adjusters or logistics. Michael’s real forte is his ability to explain very complex legal terminology, procedures, and processes in a way that a regular person could understand. This was the first time I dealt with any situation like this, and it was all new to me. It takes a different kind of expertise and patience to ensure a person outside the legal industry fully understands every step that needs to be taken, and Michael was outstanding in that aspect. Through all my questions, he was quick to respond and never once made me feel like I was pestering him or just trying to get a free ride, which is rare, especially over such a long period. Maintaining that high level of care for eight straight years shows how much Michael and the firm care. I also got to meet Tom Spraggs, who took time to speak with me and be present when my case finally closed, and that personal touch meant a lot. I'm glad to say I’m very satisfied with the outcome of my case, and the settlement I got from Michael was achieved. Not once did he raise any discrepancies or issues, I had a great experience with Spraggs Law, and the whole team has been so pleasant to deal with, professional, and trustworthy. I would definitely recommend Spraggs Law and Michael Liu to anyone that needs legal representation, you’ll be in excellent hands.3. My daughter and I were in an accident in 2016. I can remember reaching out to them shortly after. It was a Sunday afternoon and I was leaving a voice narrative on their office line expecting a response after business hours. A few minutes later, I received a personal call from Thomas Spraggs requesting to know more about my case when I did not expect that at all. 10 years down the line, my case has resolved, and working with them throughout has been an amazing experience. I truly felt valued and seen as a person. Their commitment and dedication to my case were beyond outstanding. The whole team at Spraggs Law were diligent and cared for me always; I wouldn’t hesitate to use them again.4. I had a great experience with Spraggs Law from the start to the end. Sandra was very supportive, helpful, and efficient, which helped me sail through a hard time. I would recommend her and the firm to others.5. Spraggs Law did a Fantasic job representing me in my case. They were professional and made me feel at ease. Thank You to Tom, Michael and Vanessa for everything.6. Spraggs Law, from start to finish, took care of our case and truly exceeded our expectations in professionalism and quality of service. We were able to win the case thanks to their expertise. Throughout the process, they kept us informed with continuous updates every time be it by phone, in writing, or face to face meetings.
Thomas, Cody, and the entire Spraggs Law team were outstanding. Their dedication, clear communication, and strong advocacy made a huge difference. I strongly recommend Spraggs Law as they ensure you’re taken care of. You’ll be in excellent hands.7. I just wanted to take a moment to express my heartfelt gratitude for the professionalism, dedication, and care shown throughout our collaboration.
Jay and Neda’s support was invaluable, helping us much more than I anticipated!
Thank you for your excellent service and for making such a difficult process easier.8. I will forever be grateful to Thomas, Michael, Vanessa, and the team’s efforts in my matter. I felt heard and represented well, and they fought hard for me. I wouldn’t hesitate to recommend them to anyone.9. I am not at all impressed by this firm. Absolutely not! I wanted to speak to a lawyer to ask just one question and maybe consider retaining him. But no, the only way Jessica Spraggs would talk to me was if I booked a $250, 1 hour appointment. I did find my answers elsewhere and I did hire the firm. Win-lose for me, definitely.10. Spraggs Law was great, they helped me fast and completely. I can’t complain about anything. They were incredibly professional and attentive. I would recommend this firm for any legal issue you face.11. Fortunately, I had Michael Lin from Spraggs Law represent me in a long, trying personal injury case. Michael was intelligent, professional, and compassionate. During my many questions and concerns, he was always available. I would recommend Spraggs Law for their effective counsel and kindness.12. I retained the services of Spraggs law in 2019 to represent my rights in a motor vehicle accident. This was a wise decision as the law firm navigated the process well and provided counsel at different litigation levels, explaining the choices and the potential consequences. The settlement I received exceeded my expectations, and I appreciate the Spraggs Law team. Thank you13. When I first walked in there, my lawyer Micheal used to always doubt my case or the accident until i won the case only because of my doctor’s brief report about my injury. They earned a huge amount of money from the case they didn’t even trust lol. Also their communication was really annoying most of the times, because they reply back or contact you at the late reply. Most of the times I had to send two or more emails to contact with them. And in phone calls when I asked them why you guys don’t reply to emails, they(the owner) got angry and aggressive saying that why do we complain. The owner even suggested us to change the farm when asked about delayed reply, which was really rude. There were other issues too which I don’t even want to discuss here. I wouldn’t recommend anyone going this firm at all.14. I am grateful to Spraggs Law and the team, who guided me through a very difficult and time-sensitive situation quickly and completely. Jay’s experience and understanding helped me navigate the process and ultimately achieve the desired results. I appreciate Jay’s empathy and quick action. I highly recommend him and Spraggs Law!15. Jay Spiro and the team at Spraggs Law in BC were excellent. They provided professional and expert service, always responsive to my needs. I really appreciated their work and highly recommended this firm.