Friendly staffKnowledgeable staffHigh quality productsHelpful recommendationsGood qualityWell laid out storeExcellent customer serviceVariety of choicesEasy parkingQuick replacements
About this business
Fjällräven Vancouver - Broadway is located in Mount Pleasant on Broadway. It is full of premium hiking boots and backpacks so you can experience your best adventure yet. Beyond our store, we have a huge outlet full of gear at the back for the explorer in you. You can get everything you need here with the help you need to make great decisions.
We always have and always will exist to inspire and enable more people to spend time outdoors. We want our products to make you feel comfortable and safe in nature, now and in the future, and be with you on your favourite experiences and journeys. Therefore, we design and we develop in an intelligent way.
We always create with the possibility of a lifetime of use in mind. We don’t chase short-term goals, we don’t follow fashion trends, and we don’t compromise on quality. The future of our planet is our future.
We are always looking for innovative, sustainable and eco-friendly solutions to be the best in outdoor gear. This involves using organic and recycled materials and PFC-free impregnation, and creating a few-numbered products that you will like and can be adored for many generations.
Reviews Summary
The Fjallraven store review positive feedback regarding the high-quality and sustainable products, as well as the staff being helpful and friendly. Some customers have praised the store's good service, helpful staff with Gurshan, Matt, and Michela being recognized for their professionalism and knowledge and praising the store's staff for their professionalism and orderliness, with some calling the store welcoming and worthy of repeat visits. A shopper returned a defective item that was quickly replaced without any issues. The store was stated to have a pleasant shopping experience. Some customers recommend and compliment the store and invite others as well. The store was said to be managed well, with some saying it was a good experience. The reviewers agreed that it was a good store. Some lamented the lower scale of items available and how the store was a brand point of sale.
Frequently asked questions
7 questions
What do Fjällräven Vancouver - Broadway clients say about the work?
Customers frequently praise the friendly and knowledgeable staff, including specific mentions of employees like Gurshan and Matt. Reviewers highlight the store's cleanliness, helpfulness, and the quality of products, making it a favored destination for outdoor gear.
Does Fjällräven Vancouver - Broadway offer repair services, and what do customers say about them?
Yes, they provide repair services including zipper repairs, fixing straps, and general repairs. Customers appreciate the team's willingness to help with repairs, noting their professionalism and the quality of service received.
Can I find a variety of camping clothing and accessories at this store?
Yes, they offer a wide selection of clothing including jackets, pants, and shorts, as well as accessories like wallets, hats, and scarves. Customers appreciate the quality and variety of products available.
How knowledgeable is the staff at Fjällräven Vancouver - Broadway?
The staff is noted for being exceptionally knowledgeable about the products and the brand's commitment to sustainability. Reviewers often mention their helpfulness in providing recommendations tailored to individual needs.
Does this store have an outlet section?
Yes, Fjällräven Vancouver features an outlet store located at the back of the shop, offering customers access to discounted items. This aspect is often highlighted by visitors as a valuable part of their shopping experience.
What types of backpacks can I find at Fjällräven Vancouver - Broadway?
They offer a range of backpacks including Kanken backpacks, travel backpacks, and daypacks. Customers have expressed satisfaction with the variety and durability of the backpacks available.