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BCAA Auto Service Centre

Name: BCAA Auto Service Centre
Address: Victoria, CA
Telephone: +12503603670
Rating: 4.3069

101 reviews

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+12503603670

Open 9:00 AM - 5:00 PM now

712 Bay St, Victoria, BC V8T 1R2, Canada Get Directions

car repair Top Car Repair Body Shops in Canada Top Car Repair Body Shops in British Columbia

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ABOUT Services Excellence Summary

BCAA helps British Columbians wherever they go. We are a proud and long-time roadside and automotive service provider. We provide roadside assistance and automotive repairs at our BCAA Auto Service Centres. In addition, innovative new offerings such as Evo Car Share, a car-free solution that provides immediate and eco-friendly alternatives, make life easier and more flexible.

SUMMARY Reviews Summary

The BCAA Auto Service Center reviews echo uniform satisfaction with the excellent service, professionalism, and commitment exhibited by the highly competent and people-oriented staff. Many clients were amazed by the team's honesty: they would point out issues other stores had missed, thereby enhancing the conclusion that they are highly skilled and trustworthy. A good gesture from BCAA was towing an unsafe car to another repair shop and resolving the issue for free. Every customer was made to feel valued. The attendants took time to converse with customers and resolve tires issues. Further, the service center received positive reviews for their speed, robust scheduling system, and an advised price which implies they are concerned about their customers. One customer praised the BCAA Auto Center for diagnosing and rectifying a complex problem which had forced them to wait for a week for its repair. Another praised the center for solving its flat tire in only 45 minutes. As the above testimonials show, it is clear that the customers had a good time, as BCAA was indeed "God-sent."

KJ left a 3 star review

★★★☆☆

On TrustAnalytica

Jan 04

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Reputation Change over time

Pros & Cons

PROS

great service (10)

recommend (7)

excellent servic ... (4)

great experience ... (3)

recommended (3)

amazing service (3)

great work (2)

very helpful (2)

highly recommend ... (2)

friendly staff (1)

Cons

not worth (1)

expensive (1)

rude (1)

awful (1)

rude (1)

unprofessional (1)

unreasonable (1)

unwelcoming (1)

terrible (1)