Honest staffExcellent customer serviceEfficient serviceQuick processFriendly atmosphereNo pressure salesFair pricingAbove and beyondKnowledgeable staffHelpful team
About this business
The family-friendly automotive company in Victoria is Malibu Motors! (250) 920-2060. We only provide quality pre-owned vehicles that cater to all budgets. Our team is devoted to your satisfaction, and we aim to make the purchasing process simple, easy, and fun.
Reviews Summary
Comments from Malibu Motors customers are generally positive. Buyers are happy with the personalized service the staff offers, mentioning several workers like Brent, Sean, and John, who have supported them and answered all questions. This first-time buyer appreciates the respect she received. Although many of Malibu Motor's customers are new buyers, a few customers have found success with this dealership. Their programs to assist customers include Overages and Lease Trade-In, which has helped customers maintain their budget while purchasing a vehicle.
Frequently asked questions
6 questions
What do Malibu Motors clients say about their buying experience?
Reviewers frequently highlight the friendly and helpful staff, particularly Brent and John, who provide a no-pressure environment. Many customers appreciate the efficient process and attention to detail, making their car-buying experience enjoyable and memorable.
Does Malibu Motors offer trade-in evaluations and what do customers say about that service?
Yes, they provide trade-in evaluations, vehicle inspections, and trade-in processing. Customers have noted the fair offers and clear communication during the trade-in process, contributing to a positive overall experience.
Can I get post-purchase assistance from Malibu Motors, and how do customers feel about it?
Yes, they offer post-purchase assistance, warranty services, and insurance assistance. Customers have expressed satisfaction with the support provided after their purchase, emphasizing the team's commitment to customer care.
What types of vehicles does Malibu Motors specialize in?
Malibu Motors focuses on quality pre-owned vehicles, including used cars, electric vehicles, and compact SUVs. They cater to a range of budgets, ensuring customers find suitable options.
Who are the key staff members at Malibu Motors that customers mention?
Customers frequently mention Brent and John for their exceptional service, noting their honesty, kindness, and professionalism throughout the buying process.
Where is Malibu Motors Victoria located?
2515 Ludgate Street on, Bay St, Victoria, BC V8T 4S2, Canada
Location & directions
Victoria, British Columbia
Malibu Motors Victoria
Car Dealer
Address
2515 Ludgate Street on, Bay St, Victoria, BC V8T 4S2, Canada