Friendly staffGood serviceFair pricingHelpful staffIn-house financingQuick processGood communicationReliable vehiclesNo pressure salesHelpful during tough times
About this business
Honest, friendly, and straightforward, VI Auto Exchange's reputation among Victoria's used car dealerships underscores our successful ability to do business in this region. Your vehicle trade-ins are gladly accepted, and we will offer the highest prices. We will do our best to help you find the ideal vehicle. Every used car for sale, from SUVs to vans, comes with a warranty. Even if you're here solely to look at the used vehicles, buying is not mandatory.
Reviews Summary
Many clients commend the dealership on its decent customer service, which reviews indicate is unique. The staff is praised for being supportive, not pushy, and always looking for ways to make the customer experience better. Many reviewers say they were able to shop in peace without feeling pressured, which one of them mentions is a rare feat among car dealers. Clients also make a big deal about the finance department's willingness to go out of their way to assist them. One customer expresses how Dar went the extra mile to help them finance their vehicle, which is why they are committed to being lifelong customers. One client reported this honesty is unwelcome in many other care business, but this dealership has remained true to this. Another reviewer mentioned that they were able to purchase a car below market value and with an extended warranty, which made them a satisfied customer. A significant share of the reviews mention how transparent and reliable the dealership is, even after the purchase. The salespeople are friendly and follow up and check in with you as a satisfied client. This overriding theme of fantastic customer service makes it easy for me to recommend this dealership to others, as many reviewers have. Every review I read makes me think that this is a dealer you can trust and will make sure you have a good customer journey if you visit or buy anything from them.
Frequently asked questions
7 questions
What do VI Auto Exchange's Victoria Used Cars clients say about the work?
Clients frequently praise the honesty and friendliness of the staff, with many noting that they felt like family. The team is recognized for their commitment to integrity and providing a positive car-buying experience.
Does VI Auto Exchange's Victoria Used Cars offer in-house financing for used vehicles?
Yes, they provide in-house financing options for used car sales, making it easier for customers to purchase vehicles even during challenging financial times.
What services does VI Auto Exchange's Victoria Used Cars offer?
They offer a range of services including used car sales, in-house financing, warranty with purchase, daily and weekly auto rentals, luxury vehicle rentals, as well as basic maintenance, engine repair, and vehicle modifications.
Can I rent a luxury vehicle from VI Auto Exchange's Victoria Used Cars?
Yes, they offer luxury vehicle rentals along with daily and weekly rental options, catering to various needs for auto rentals.
How does VI Auto Exchange's Victoria Used Cars handle vehicle trade-ins?
They are happy to accept vehicle trade-ins and strive to offer the highest price for them, ensuring a straightforward process for customers.
Is VI Auto Exchange's Victoria Used Cars good for first-time buyers, and what do reviewers highlight?
Yes, first-time buyers appreciate the helpfulness of the staff, particularly in navigating financing options and finding the right vehicle, as highlighted in multiple reviews.
Where is VI Auto Exchange's Victoria Used Cars located?
402 Esquimalt Rd Unit A, Victoria, BC V9A 3L1, Canada
Location & directions
Victoria, British Columbia
VI Auto Exchange's Victoria Used Cars
Car Dealer
Address
402 Esquimalt Rd Unit A, Victoria, BC V9A 3L1, Canada