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Craftsman Collision

Name: Craftsman Collision
Address: Victoria, CA
Telephone: +12503848808
Rating: 4.5

70 reviews

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+12503848808

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506 Esquimalt Rd, Victoria, BC V9A 3L2, Canada Get Directions

auto body shops Top Car Body Shops in Canada Top Car Body Shops in British Columbia

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ABOUT Services Excellence Summary

Since 1977, Craftsman Collision has repaired auto bodies in BC. It's the most prominent family-owned chain in Canada and provides superior workmanship. Our lifetime warranty and ICBC accreditation are key to our excellent service. Craftsman Collision Victoria came to Esquimalt Road in 2006. It sits across Victoria West Park. We are an auto body repair company. Our factory-trained and OEM-certified personnel focus on Chrysler, Dodge Fiat Jeep Ram FORD Nissan Kia Hyundai Toyota Lexus Genesis, and more. Your vehicle is our assurance. Don't desire an accident. But if it does, you need to know where to turn. It's a choice you can live with.

SUMMARY Reviews Summary

The reviews paint a rosy picture of the Craftsman Collision in Esquimalt. Customers are all over the staff's professionalism and proactive communication. Matt generally receives high points for his efforts to ensure customer satisfaction. The work is always on time and exceeds the customers' expectations. Customers attest to the team's friendliness, particularly one customer, who noted that the service was so remarkable he referred to it as a ‘delight.’ The courtesy cars are impressive considering the features and fuel efficiency. The icing on the cake is the cleanliness of the vehicle both inside and out upon collection. Clients vow to revisit the outlet and refer friends and family. The reviews demonstrate the shop's exceptional commitment to customer service. The customers had lost faith in the industry because of bad experiences, but they regained it when they used this shop. In conclusion, customers were pleased with the shop's services, and their reviews are a testimony to their satisfaction and the exceptional job the team does.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (14)

highly recommend ... (7)

great service (6)

on time (5)

great job (4)

very professiona ... (4)

exceeded my expe ... (4)

recommended (3)

helped me (3)

great experience ... (3)

Cons

rude (1)

extremely rude (1)

rude (1)