Clean work siteProfessional staffQuick completionEfficient crewThorough cleanupFriendly serviceGreat resultsFair pricingExcellent communicationHigh-quality work
About this business
At Proline Roofing, your house is likely the largest single investment you will ever make. Homeowners want their house to be protected and want to maintain it. The roof is an essential part of any home and needs to be maintained. Our estimators provide the most accurate, competitively priced, and complete written estimate available on the market. Estimates usually include removal and installation of old material, as well as supply and installation of new material. We aim to exceed customer expectations by ensuring that all RCABC building codes and BC building codes have been met. We are also covered by WCB and $5,000,000 in liability insurance. We have the most experienced crew for your residential roof repairs. Although we primarily use Canadian-made IKO shingles, we can also install Malarkey and Pabco as we work through all the brands. Our friendly and professional staff are always available to assist with any queries and questions, and we can promise that they will treat you like your family and offer the best care.
Reviews Summary
Proline Roofing reviews mainly praise the professionalism of their staff, efficiency on the project site, and quality of their work. The many positive reviews suggest that the company is trustworthy. People praised their ability to keep clients informed and updated about the project's scheduling. There were many accounts of Proline staff's willingness to go beyond their normal duties to help clients, from one testimonial of them saving a client's life when their car caught fire to another about them cleaning the gutters with an unusual water source. Many clients also praised the company for doing an outstanding job on their projects. Clients said that the company's dependability in the face of unexpected changes and its dedicated client support were crucial for their satisfaction. In one account, they praised Proline for their professionalism in handling a storm that interrupted the roofing process. While the reviews suggest that Proline Roofing is a reliable, client-oriented company, the few negative reviews from customers who had scheduling and financial issues suggest that their client support could be improved. However, the overwhelmingly positive reviews suggest that the company is well-functioning and professional.
Frequently asked questions
7 questions
What do Proline Roofing Ltd. clients say about the work?
Clients frequently praise the professionalism and thoroughness of Proline's team, highlighting their punctuality, effective communication, and meticulous cleanup after projects. Specific staff members like Kari and Umberto receive commendations for their friendly and attentive service.
Does Proline Roofing Ltd. offer emergency roofing services, and how do customers feel about their response time?
Yes, Proline provides emergency roofing services including storm damage repair and temporary roof covering. Reviewers appreciate their quick response during urgent situations, noting that the team acts promptly and effectively to resolve issues.
Can I get a roof inspection from Proline Roofing Ltd.?
Yes, Proline offers roof inspection services as part of their roofing category, ensuring that homeowners can maintain their roofs effectively and address any issues promptly.
What types of gutter services does Proline Roofing Ltd. provide?
Proline Roofing Ltd. offers a comprehensive range of gutter services including gutter replacement, gutter repair, and gutter cleaning, ensuring that all aspects of gutter maintenance are covered for homeowners.
Does Proline Roofing Ltd. handle skylight installations?
Yes, they provide skylight installation services, which include skylight replacement, skylight repair, and skylight maintenance, catering to various customer needs regarding natural lighting solutions.
What can I expect from the roof replacement service at Proline Roofing Ltd.?
During a roof replacement, Proline's estimators provide detailed quotations that cover the removal of old materials and installation of new ones, ensuring compliance with building codes and customer satisfaction.