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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
Proline Roofing Ltd.
Proline Roofing Ltd.
Proline Roofing Ltd.
Proline Roofing Ltd.

Proline Roofing Ltd.

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Open  8:00 AM - 4:00 PM now
1055 Alston St, Victoria, BC V9A 3S6, Canada Get Directions
4.3
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ABOUT   Services Excellence Summary

At Proline Roofing, your house is likely the largest single investment you will ever make. Homeowners want their house to be protected and want to maintain it. The roof is an essential part of any home and needs to be maintained. Our estimators provide the most accurate, competitively priced, and complete written estimate available on the market. Estimates usually include removal and installation of old material, as well as supply and installation of new material. We aim to exceed customer expectations by ensuring that all RCABC building codes and BC building codes have been met. We are also covered by WCB and $5,000,000 in liability insurance. We have the most experienced crew for your residential roof repairs. Although we primarily use Canadian-made IKO shingles, we can also install Malarkey and Pabco as we work through all the brands. Our friendly and professional staff are always available to assist with any queries and questions, and we can promise that they will treat you like your family and offer the best care.

 

SUMMARY   Reviews Summary

Proline Roofing reviews mainly praise the professionalism of their staff, efficiency on the project site, and quality of their work. The many positive reviews suggest that the company is trustworthy. People praised their ability to keep clients informed and updated about the project's scheduling. There were many accounts of Proline staff's willingness to go beyond their normal duties to help clients, from one testimonial of them saving a client's life when their car caught fire to another about them cleaning the gutters with an unusual water source. Many clients also praised the company for doing an outstanding job on their projects. Clients said that the company's dependability in the face of unexpected changes and its dedicated client support were crucial for their satisfaction. In one account, they praised Proline for their professionalism in handling a storm that interrupted the roofing process. While the reviews suggest that Proline Roofing is a reliable, client-oriented company, the few negative reviews from customers who had scheduling and financial issues suggest that their client support could be improved. However, the overwhelmingly positive reviews suggest that the company is well-functioning and professional.

 

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Pros & Cons

PROS
recommend (14)
highly recommend ... (7)
very happy (7)
highly recommend ... (4)
recommended (4)
very efficient (3)
great job (3)
good experience (2)
accommodating (2)
positive experie ... (2)
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Cons
rude (2)
unprofessional (1)
terrible (1)
frustrating (1)
terrible (1)
rude (1)
would not recomm ... (1)
not recommend (1)
expensive (1)
very disappointi ... (1)
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Proline Roofing Ltd. Reviews: 59. Average Rating: 4.3

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