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Straight Up Cycles

Name: Straight Up Cycles
Address: Victoria, CA
Telephone: +12504801944
Rating: 4.9268

82 reviews

bicycle repair shop BEST Bicycle Repair Shops in Canada BEST Bicycle Repair Shops in British Columbia

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+12504801944

Open 9:30 AM-5:30 PM now

3198 Quadra St #4, Victoria, BC V8X 1G1, Canada Get Directions

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ABOUT Services Excellence Summary

Straight Up Cycles was established in 2000 as a bike repair and service center. Our enterprise has grown into a complete bike shop in Victoria that sells new and pre-owned road bikes, cyclocross bikes, and mountain bikes, and we are now able to make the bikes you desire at our store. We treat each customer as an individual, and every bike and ride is unique. No magic bullet is used for bike sales, and no one is persuaded to buy. Our purpose is to assist you in selecting the best bike. An unmoving bike will not be ridden, and a riding rider will not fulfill their full capacity. Each bike has been fixed and tailored to meet its new owner when leaving our shop. Would you like to construct a bicycle that fulfills your imagination? Can you see all the components of your bike, including the stem, saddle, and seatpost? Do you like some products more than others? We can custom-build a bicycle. Any bike from any manufacturer may be repaired or maintained in our store. Prompt repairs or a comprehensive overhaul could be carried out while visiting us.

SUMMARY Reviews Summary

Straight Up Cycles review analysis reveals that Straight Up Cycles has excellent reviews. \n Customers and staff describe that the service and friendliness they experience when they visit the store often exceed their expectations. Customers frequently say that they experience kindness and respect over other bike shops. Customers also express that they experience genuine concern for them as individuals, not just potential sources of revenue. \n Tim and Roberto, two staff member frequently mentioned by customers, who show great care and attentiveness when it comes to how they interact with customers, and do great work in their mechanics roles. Customers see that the staff members listen to them and are honest about what can and cannot be done, sometimes even directing them to other shops because they do not have what they need. \n Apart from the service provided by the staff, customers frequently say that the quality of the service is also so advanced that it is indistinguishable from any other bike shop. In servicing their bikes, many customers say that they were surprised by how good they felt, with comments such as “When I saw my bike, it looked fresh out of the box, even after it had the biggest spill because of the stolen removed front wheel!” Straight Up Cycles also has reasonable pricing, with even the service recommended by customers making sense. I feel that Straight Up Cycles is an establishment that has clear and effective values and makes sure that they make the community they are in better, both in terms of customer bike servicing as well as interactions and safety between different people.