City Jewellers is a family-owned business that was founded in 1984. The original spot was a jewelry, clock, and watch repair shop. Our address is 1412 1/2 Main Street, Winnipeg, Manitoba. We quickly morphed into a jewelry sales store. Our offerings were timepieces and clocks besides other jewelry, including earrings, necklaces, and chains. It was a challenge when we realized that our Main Street location was insufficient to handle the size of our business. The year 1994 was a milestone for us when Portage Place Shopping Mall opened in Winnipeg. To this day, one of the two City Jewellers locations is at Portage Place. We were able to open another store in Garden City Shopping Center in May 2011. While we have seen ups and downs, our ethos is clear: City Jewellers and the staff all share a goal of quality workmanship, service, and paying attention to our customers when it comes to it. We have a clockmaker and a watchmaker who is certified and a certified Gemmologist (F.C.Gm.A.), available on premises for your appraisal needs. City Jewellers is well known for its custom design jewelry. All our clocks are always in stock, and we offer same-day service for minor repairs. If you need help maintaining your grandfather clock, we also offer home visits. If you need assistance in filing an insurance claim, contact us. City Jewellers prides itself on ensuring that all our customers have an unforgettable shopping experience in a relaxed, no-pressure environment. We would like to appreciate all our customers for their support over the years.
Reviews Summary
City Jewellers continues to impress customers with its exceptional service and top quality jewelry. It's a friendly watch band repair institution built on the opinions in the evaluations. Several buyers were pleased with the helpful and responsive service delivered by the staff. A customer recounted that a friendly Asian assistant assisted them in obtaining a birthday gift for their wife and their first ear studs. Many have described the store as having a beautiful appearance and offering a vast choice at outstanding prices. Consumers appreciate the prompt service, like resizing a clock in ten to fifteen minutes. They sequentially visit the shop and recommend it to others. Many long-term customers reported favourable interactions with the store for at least six years. One shared that the company had created two custom pieces for them. Another stated that they did not perceive any pressure and enjoyed educational exchanges with the staff on many visits. The customer service at City Jewellers is truly an asset to the business. The issues indicate a general client-focused retailer that attracts people to come back.
Frequently asked questions
5 questions
What do City Jewellers clients say about the work?
Clients frequently praise the quality of custom jewelry, with many highlighting the exceptional craftsmanship and attention to detail. Reviewers also mention the helpfulness of the staff, particularly Peter, in guiding them through the customization process.
Can I get a watch repaired at City Jewellers, and how quickly do they complete the work?
Yes, City Jewellers offers watch repair services, including battery replacement and resizing. Many customers report that repairs are completed promptly, often within 10-15 minutes, showcasing their efficiency.
What types of jewelry repair services does City Jewellers provide?
City Jewellers offers a range of jewelry repair services, including chain repair, bale replacement, and stone replacement. They are known for their meticulous work and commitment to quality.
What types of jewelry can I purchase at City Jewellers?
City Jewellers offers a variety of jewelry for sale, including gold chains, watches, and earrings. Their selection is noted for being both diverse and reasonably priced.