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  1. CA
  2. MB
  3. Winnipeg
City Jewellers
City Jewellers
City Jewellers

City Jewellers

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Open  11:00 AM - 7:00 PM now
2305 McPhillips St, Winnipeg, MB R2V 3E1, Canada Get Directions
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ABOUT   Services Excellence Summary

City Jewellers is a family-owned business that was founded in 1984. The original spot was a jewelry, clock, and watch repair shop. Our address is 1412 1/2 Main Street, Winnipeg, Manitoba. We quickly morphed into a jewelry sales store. Our offerings were timepieces and clocks besides other jewelry, including earrings, necklaces, and chains. It was a challenge when we realized that our Main Street location was insufficient to handle the size of our business. The year 1994 was a milestone for us when Portage Place Shopping Mall opened in Winnipeg. To this day, one of the two City Jewellers locations is at Portage Place. We were able to open another store in Garden City Shopping Center in May 2011. While we have seen ups and downs, our ethos is clear: City Jewellers and the staff all share a goal of quality workmanship, service, and paying attention to our customers when it comes to it. We have a clockmaker and a watchmaker who is certified and a certified Gemmologist (F.C.Gm.A.), available on premises for your appraisal needs. City Jewellers is well known for its custom design jewelry. All our clocks are always in stock, and we offer same-day service for minor repairs. If you need help maintaining your grandfather clock, we also offer home visits. If you need assistance in filing an insurance claim, contact us. City Jewellers prides itself on ensuring that all our customers have an unforgettable shopping experience in a relaxed, no-pressure environment. We would like to appreciate all our customers for their support over the years.

 

SUMMARY   Reviews Summary

City Jewellers continues to impress customers with its exceptional service and top quality jewelry. It's a friendly watch band repair institution built on the opinions in the evaluations. Several buyers were pleased with the helpful and responsive service delivered by the staff. A customer recounted that a friendly Asian assistant assisted them in obtaining a birthday gift for their wife and their first ear studs. Many have described the store as having a beautiful appearance and offering a vast choice at outstanding prices. Consumers appreciate the prompt service, like resizing a clock in ten to fifteen minutes. They sequentially visit the shop and recommend it to others. Many long-term customers reported favourable interactions with the store for at least six years. One shared that the company had created two custom pieces for them. Another stated that they did not perceive any pressure and enjoyed educational exchanges with the staff on many visits. The customer service at City Jewellers is truly an asset to the business. The issues indicate a general client-focused retailer that attracts people to come back.

 

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Pros & Cons

PROS
great service (4)
excellent servic ... (3)
recommend (3)
helped me (3)
friendly service ... (3)
highly recommend ... (2)
great selection (2)
very helpful (2)
very polite (1)
good quality (1)
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Cons
terrible (2)
rude (1)
horrible (1)
delayed (1)
awful (1)
very expensive (1)
expensive (1)
rude (1)
very disappointe ... (1)
disappointed (1)

City Jewellers Reviews: 69. Average Rating: 4.3

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