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Review Keywords Analysis

  1. CA
  2. MB
  3. Winnipeg

Wilderness Supply

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Open  10:00 AM-5:00 PM now
50 Isabel St, Winnipeg, MB R3A 1E6, Canada Get Directions
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ABOUT   Services Excellence Summary

Welcome to Wilderness Supply! We are a local paddlesports & camping shop owned by a group of enthusiasts. Our mission is to help you get out on the water or into the backcountry. Our specialty is the top models of kayaks, canoes, and paddleboards, including Wilderness Systems, Nova Craft, and Red Paddle Co. Canoes, SUPs, Kayaks, etc., are available for rent or sale in Winnipeg, Canada. We provide camping gear to backcountry travelers, as well as gear for international travelers. We also stock Thule luggage in our roof rack section. Our roof racks fit any vehicle, and our rack experts will help you figure out how much you want to take on your next trip. Our outdoor apparel includes Patagonia's, North Face's, Smartwool, and many other top outdoor brands. If you can't find what you are looking for in our store or online, please contact us; we will do our best to locate the perfect item of equipment.

 

SUMMARY   Reviews Summary

The consensus is that Wilderness Supply offers excellent service and customer service, Staff are portrayed as knowledgeable, friendly, professional and helpful. The multi-channel approach means that customers can readily access services online and through the store, with many clients mentioning that they can swiftly order and receive products on time. The company is known to promptly communicate with buyers regarding the status of their orders. It can be seen in the review that the staff goes out of their way to satisfy their needs while trying to get the correct equipment suitable for their next adventure. Most comments emphasize the customer service and support that they get from the staff, paying attention to reviews since. Multiple people congratulate different staff members for their service or commend them. There are only a few reviews that mention challenges like the COVID-19 delays,?yet all of them acknowledge the excellent customer service provided by the business. The reviews axis on the pleasure that the customers got after getting the products from where most customers would come back for more supplies.

 

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Pros & Cons

PROS
recommend (10)
highly recommend ... (7)
very helpful (6)
great service (5)
helpful staff (4)
helped me (4)
super helpful (4)
friendly staff (4)
recommended (4)
knowledgeable st ... (4)
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Cons
unhappy (1)
felt uncomfortab ... (1)
uncomfortable (1)
unfortunate expe ... (1)
not impressed (1)
rude (1)
poor customer se ... (1)

Wilderness Supply Reviews: 102. Average Rating: 4.7

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