We are dedicated to helping our clients, colleagues, and communities thrive. Our advisors work to obtain a deep understanding of what is important to you, your business, and your industry. This knowledge, combined with a team of very motivated and talented professionals who collaborate with you, help to accelerate your advantage. One of our greatest strengths is the culture we’ve created and nurtured, where businesses, people, and fresh thinking can thrive. Our enduring, award-winning culture allows us to attract and retain a team of exceptional business advisors, driven by a collective passion to help our clients succeed in a dynamic, changing world.
Frequently asked questions
7 questions
What do Doane Grant Thornton clients say about the work?
Clients frequently praise the team for their genuine care and support, particularly highlighting Ashley and Krista for their guidance in debt management. Reviewers mention feeling satisfied and well-directed after consultations, emphasizing the team's commitment to client success.
Does Doane Grant Thornton handle personal tax return preparation, and what do customers say about their experience?
Yes, they offer personal tax return preparation. While some clients found their tax services satisfactory, others noted concerns about billing discrepancies, suggesting potential issues with cost transparency. Overall, experiences vary, with many appreciating the team's dedication and advice.
What are the exact hours of operation for Doane Grant Thornton?
Their hours are as follows: Monday: 8:30 AM - 5:00 PM | Tuesday: 8:30 AM - 5:00 PM | Wednesday: 8:30 AM - 5:00 PM | Thursday: 8:30 AM - 5:00 PM | Friday: 8:30 AM - 5:00 PM | Saturday: Closed | Sunday: Closed.
Can I get debt management consultation at Doane Grant Thornton, and how do clients feel about it?
Yes, they provide debt management consultation. Clients have expressed gratitude for the team's support in navigating their debt issues, particularly praising Ashley and Krista for their effective guidance and the comprehensive advice they offer during consultations.
What services does Doane Grant Thornton offer for businesses?
They provide a range of services including Tax Services (Personal Tax Return Preparation, Business Tax Return Preparation, Cross-Border Tax Consultation), Accounting Services (Bookkeeping, Financial Statement Preparation, Business Financial Advice), and Debt Advisory Services (Debt Management Consultation, Debt Relief Planning, Credit Rehabilitation Advice).
How does Doane Grant Thornton support clients in cross-border tax consultation?
They specialize in cross-border tax consultation, helping clients navigate the complexities of tax obligations across different jurisdictions. Clients appreciate their knowledgeable advisors who provide tailored advice based on individual circumstances.
What kind of culture does Doane Grant Thornton promote within their team?
The practice emphasizes a collaborative culture that nurtures fresh thinking and allows both clients and team members to thrive. This supportive environment has been noted as a key factor in attracting skilled professionals dedicated to client success.
Location & directions
Halifax, Nova Scotia
Doane Grant Thornton
Tax Accountant
Address
200 King St W 20th Floor Toronto ON Canada M5H 3T4
Grant Thornton did a good job on my tax US and Canadian returns. Unfortunately their billing department over-billed me for time spent advising me on some questions I had. By a lot. My Grant Thornton person intervened and got it fixed, but then it happened again. The billing department billed me $430 for a 15 minute conversation with my Grant Thornton person. There were add ons for technology use and the bill wasn't even reasonable. The company sent out a letter last year to everyone saying to talk with a team member would cost $600/hour. I asked my account representative how I was ever going to speak to him again with that exorbitant hourly rate and he said that would not be a problem. And then the first time I spoke with him briefly I got the $430 bill, which so far I have refused to pay.My account representative never returned my calls after saying he would try to look into it. I filed a complaint with them and never heard back until today when I got another bill with interest from their accounting department. I have now found another cross-border company who charges $300/hour for phone calls. $600/hour??? That is absurd. I'm changing companies. I liked my account person and trusted him, but sadly this company is all about the big bucks.