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  1. CA
  2. ON
  3. Brampton
Arrow Furniture

Arrow Furniture

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258 Queen St E, Brampton, ON L6V 1B9, Canada Get Directions
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ABOUT   Services Excellence Summary

Our goal is to satisfy and exceed customer expectations. Richter has a dedicated team of furniture experts that provide various services. We also seek to create long-term relationships with our customers and are proud of our reputation as one of the top furniture retailers in the GTA. Arrow Furniture is where you want to be. Enjoy our large selection of home furnishings, including our lowest prices ever with the Price Protection Guarantee. Experience the Arrow Difference. Arrow Furniture is a family-owned and managed business with humble beginnings in our first store in Toronto. We now have four locations across the GTA. Visit us at any of our locations for the most contemporary furniture designs at fair prices. We have a vast collection of living room, bedroom, and dining room furniture from top brands worldwide. We are committed to honesty and hard work, and that has always been a central aspect of our company. Since 1969, we have sought to guarantee that every customer receives the best possible home by providing the highest level of service. Join the Arrow Family now as we celebrate the completion of our 50th year in the GTA.

 

SUMMARY   Reviews Summary

Customers of Arrow Furniture appreciate the excellent customer service they receive from Christine Samuel, the store's Sales Manager. Many of the reviews mention her, saying they felt valued and listened to. Samuel showed them several furniture options and offered expert advice while staying in their budget. Many say that the delivery went smoothly, some even earlier than expected. Further, customers report that discounts were also given on the product that was later bought. One customer listed an example where 2 other dealers they were browsing asked for the same product, and Arrow offered lower prices. This kind of customer service is attributed to Arrow and ultimately to Samuel. Drivers also had great attitudes. 1. The warehouse would not remove old furniture, and he remained focused and polite. This associate has some of the best customer service I've ever seen - high energy, positive attitude, great communication, and helpful. He answered all my questions Survey Questions On a scale of one to five (one being dissatisfied and five being satisfied), how would you rate the level of customer service that you have received from this water delivery man? Several Recent Reviews of Arrow Furniture in Brampton. Customers are pleased with the great service they offer In Arrow Furniture, the key to our great reviews is the Sales Representative team, among them Christine Samuel. Their effort makes crucial contributions to our business's growth and ensures our customer service levels are met. BB980 - Highlight of the Year: Samantha from Cambridge reports that the Arrow Water Delivery Man is the highlight of her year because she is so patient with washing all her pets.

 

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Pros & Cons

PROS
recommend (16)
on time (7)
highly recommend ... (7)
very helpful (6)
helped me (5)
very friendly (4)
great service (4)
reasonable price ... (3)
excellent servic ... (3)
great experience ... (3)
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Cons
rude (2)
not worth (2)
horrible (2)
very disappointi ... (1)
disappointing (1)
very unclear (1)
poor service (1)
bad customer ser ... (1)
upset (1)
bad experience (1)
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Arrow Furniture Reviews: 100. Average Rating: 4.0

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