Customer feedback summary: 1. Good service and staff2. Good customer service started with the receptionist, the dentist, and the assistant. They were professional and friendly. The dentist was very informative about options and answered any questions I had. Received X-rays and cleaning in the same visit. Thanks to government assistance, I was able to access dental services. #SmileOntario3. UPDATE
They did a crown on a root-canal-treated tooth without doing a root canal. Three days later, I went back with pain and they said it was fine. I also noticed my bite was high, and the doctor would check it. The pain started to go away, but I still had to take ibuprofen every day. After a while, I agreed to get a root canal. However, I fixed an appointment with another doctor and the X-rays were fine; there was no need for a root canal. I was referred to an endodontist. After a week, I was called by Guelph Dental that they would call the endodontist to advise him of the situation. The pain eased up a bit, and I started to chew on the side. The crown was functional, but it felt a bit bulky and my bite was not adjusted, so I went to fix it. They fixed it, but it was never comfortable, so I went twice for the same issue. Last time I went, the doctor told me to see the endodontist first, even though there was no pain. They told me they couldn't adjust my bite before...