Friendly staffSupportive staffCaring staffRound the clock carePets allowedGovernment coverageProfessional admissions coordinatorKind and respectful environmentBest activity staff
About this business
Dundurn Place Care Centre is situated in the heart of downtown Hamilton. It is conveniently located only three blocks from Jackson Square and the Farmers' Market, as well as upscale shopping and theatre locations. Our devoted professionals have served the needs of long-term care residents since 1985. We are honoured to offer excellent care and unique programs for our multiculturally certified residents. We invite you to visit our renovated courtyard and try our new programs.
Reviews Summary
The senior community gets numerous good reviews. The staff stands out because of their kindness, professionalism and empathy. One individual mentioned activity personnel as being particularly thorough. The place is somewhat outdated, yet customer care is excellent. Reviewers report that they get substantial support from the staff. Besides, it is ideal for low-income seniors who may require 24-hour services. Dogs also have a place as long as they are correctly immunized. Michael, the Admissions Coordinator, made a positive first impression. He was obliging and insightful during the tour and when fielding their questions. That is also a critical factor in the importance of this senior living for those who reside there.
Frequently asked questions
7 questions
What do Dundurn Place Care Centre clients say about the care provided?
Clients often praise the caring, professional, and compassionate staff, highlighting their support and respect for residents. Many describe it as a happy place to stay, with particular mention of the dedicated activity staff.
Does Dundurn Place Care Centre offer a facility tour for new clients?
Yes, they provide a free facility tour as part of their admission services, allowing potential clients to explore the environment and ask questions.
What services does Dundurn Place Care Centre provide for health management?
They offer medication management, health monitoring, and emergency response services as part of their health management services, ensuring comprehensive care for residents.
Can I bring my pet to Dundurn Place Care Centre?
Yes, pets are allowed as long as their vaccinations are up to date. They also provide pet health checks and pet sitting services.
What activities does Dundurn Place Care Centre offer for social engagement?
They provide a variety of activities including physical activities, art and craft sessions, and group outings to encourage social engagement among residents.
How long has Dundurn Place Care Centre been providing care?
Dundurn Place Care Centre has been caring for long-term care clients since 1985, demonstrating their extensive experience in the field.
My partner and I set up an appointment to meet with Michael, the Admissions Coordinator. Michael greeted us promptly at our designated time. He was friendly, professional and courteous while showing us around the building. Michael answered all of our questions easily and in detail. It was a pleasure meeting with him.