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Review Keywords Analysis

  1. CA
  2. ON
  3. Hamilton
Pitton Plumbing & Heating Inc
Pitton Plumbing & Heating Inc
Pitton Plumbing & Heating Inc
Pitton Plumbing & Heating Inc

Pitton Plumbing & Heating Inc

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566 Rennie St, Hamilton, ON L8H 3P5, Canada Get Directions
4.4
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ABOUT   Services Excellence Summary

Pitton Plumbing & Heating Inc has been in business since 1983. We're loyal to our customers, and quality service is our top priority. We stand behind the services we provide. As a family-owned and managed enterprise, this company represents the morals, professionalism, and excellent service of all employees. We address your immediate needs by drawing from over 25 vehicles and being ready to respond quickly to all service calls. Pitton Plumbing & Heating Inc is committed to comprehending all customer requirements and needs. There are no attempts to minimize them, as we recognize the importance of each circumstance. Pitton Plumbing & Heating Inc. is managed and owned by a licensed plumber with over 30 years of experience in the plumbing industry. The owner of the company has organized a team of dispatchers and office personnel to help him answer all customer questions and schedule them as quickly and efficiently as possible. We work with human beings as dispatchers, and not robots. The dispatchers can relate to any customer and make sure that the customer is well taken care of.

 

SUMMARY   Reviews Summary

The reviews compiled painted the company as one with great service, where customers are treated with great professionalism and courtesy. One customer stated that he called the company sometime in the past, and they responded with the utmost urgency. The technician was described as courteous, thorough and professional, and could find the problem and fix it fast, compared to another company where the issue could not be repaired. One user highlighted how the technicians were always in time and swift in completing their tasks. It was not amiss for the service to be termed 'affordable with excellent customer service.' A common theme in the reviews was that the technicians were personable and knowledgeable. One stated that they were impressed with how the company gave enough information on new installations and also explained to him all that was needed. One customer had a pipe running within the floor and found it easy to solve it through the precise methods these technicians came up with without disrupting any of the floor. When it comes to sewer line blockage, one user explained he learned a lot from the company. The user highlighted the camera inspection of the sewer line and appreciated the plumber for the work well done. Then, some customers highlighted individual encounters they had in the company. Such is when they learned that one plumber was a hardworking fellow and delivered as expected. Such precision saw one client operate without water issues after the timely rescue. The excellent reviews show that the company is dedicated to solving problems efficiently and within time frames. Customers are happy and willing to stick with the company, proving their loyalty and trust. Consequently, this shows the level of satisfaction these users have with this company and can recommend it to another who has water or drainage problems. Such a user could also be new to the area and an excellent recommendation for the plumbing company.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (5)
highly recommend ... (4)
great service (3)
on time (3)
great job (3)
fantastic job (2)
prompt service (1)
easy to deal wit ... (1)
very happy (1)
happy with the s ... (1)
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Cons
waste of money (1)
terrible (1)
0 stars (1)

Pitton Plumbing & Heating Inc Reviews: 40. Average Rating: 4.4

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John Doe left a 5 star review
★★★★★
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