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  1. CA
  2. ON
  3. Kitchener
Cocoon Spa'thecary

Cocoon Spa'thecary

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Open 9:00 AM-8:00 PM now
165 King St W, Kitchener, ON N2G 1A7, Canada Get Directions
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ABOUT   Services Excellence Summary

At Cocoon Spa’thecary, a Canadian skincare brand, we seek to create natural, organic, and eco-friendly products that work. In 2004, as Jessica Burman studied aromatherapy, she learned of the benefits of natural ingredients in skincare. Jessica found conventional skincare products containing harmful chemicals that penetrate the skin and cause concerns. Jessica was on a mission to find a healthier alternative. She began experimenting with natural ingredients in her kitchen. Cocoon Spa'thecary was born when Jessica's creations became popular with family and friends. It has been a journey of developing organic skincare products that are free of synthetic fragrances and harmful petrochemicals. All our products have organic, cruelty-free, vegan, and sustainable ingredients. Through our commitment to organic and natural ingredients, we believe we can preserve the planet while ensuring glowing skin for all. At Cocoon Spa’thecary, we are all about the face and proudly Canadian. Our purpose is to help our customers take charge of their skincare journey with confidence. Our skincare professionals spend countless hours in labs creating gentle and effective products that suit every skin type. We are proud of our small-batch products made locally in Kitchener, Ontario. Our studio uses eco-friendly and sustainable practices to create our products, from packaging to shipping. Reducing our waste and carbon footprint is always our priority. Choose Cocoon Spa’thecary for healthier and happier skin. We have products for you, whether you need a gentle cleanser, a nourishing moisturizer, or a powerful serum. We appreciate your choice of Cocoon Spa'thecary and are glad to have you as part of our family.

 

SUMMARY   Reviews Summary

The Cocoon spa received numerous positive reviews that lauded their pampering services by skilled employees. Several clients reported that their facials were the most incredible and relaxing experiences they had ever had. Tatiana's facial massage her facial massage made a visible difference by treating their skin wisely and rejuvenating them. Others spoke about how welcoming and skilled the pedicure staff were, with an added benefit that these sessions were peaceful and left their feet soft and well-groomed. The salon's environment also won praise for its sleek and welcoming look, as well as the experience clients had. The space was hygienic, comforting, and provided a peaceful escape for clients. The facility impressed some because they could relax in comparison to others, making it their favorite spa since they could work after hours. A significant number recommend Cocoon for a family event, with several couples recounting how they spent the day with parents and wives for pedicures. For more serene and personalized experiences, one can consider family activities with children booking sessions for facial and pedicures to a unique spa where the service is extraordinary and makes you want to return. Most of these recommendations include the staff and massage therapists who made the facial and pedicure superb. Clients were even more delighted when they were offered a drink, head neck, and shoulder massage at no additional cost in a spa environment where the facial specialist recommended a facial to rejuvenate the skin through a gentle ritual.}}}, Notably, the family proved how successful this day of relaxation was when her mother continued to ask when they would return to the spa, signifying the unique service they received. A Lash and tints appointment led a customer who had the first-time experience to praise the lashes and surroundings.Another Pedicure customer noted that the skin felt way less callused and healthier. The soothing massage helped reduce swelling and the skin feeling rejuvenated. One client observed how her face appeared less bloated and brighter after the facial, with massage being a game-changer. The products worked and smelled amazing, with the client making purchases despite having other brands both for daily use and as gifts. A host of clients appreciated the spa and recommended it, with most naming Violet and Tatiana as the best specialists. The exceptional customer service, welcoming environment, and magical hands helped them feel relaxed and refreshed. There was the conclusion that the spa was essential to their routine and was considered a family by those looking to indulge or even try pampering themselves. A perfect body massage and spa day is what clients seek, grateful for the environment and the staff's wonderfulness. The experience and satisfaction the customers get make them keep coming back to enhance their relaxation skills.

 

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PROS
recommend (9)
highly recommend ... (6)
definitely be ba ... (4)
will be back (3)
beautiful space (3)
staff were frien ... (2)
great staff (2)
very relaxing (2)
recommended (1)
happy with the r ... (1)
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Cocoon Spa'thecary Reviews: 44. Average Rating: 4.9
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