Paraphrased Schreiter's Story
Schreiter’s began with the opening of its first location in 1892. Our range of high-quality furniture, textiles, and accessories added a touch of the unexpected to the design of homes and workplaces.
Alvin George (A.G.), Schreiter's father, was born on July 26, 1859, in Hochkirch, Sachsen, Germany. He chose to relocate to Canada in 1882, and therefore started an extended career in the furniture manufacturing industry. Over the course of his career, A.G. Schreiter worked as an upholsterer, foreman, and furniture production worker. After some years, he transitioned to retail and opened Schreiter's Furniture, the most popular furniture store in Southwestern Ontario.
A.G. Schreiter is famous for saying, "It's worth doing anything at all." And this conviction still drives our choices today, especially our Customer Service philosophy to exceed Customer expectations.
Schreiter’s owners are still family members in the fifth generation now. We have since moved to Mid-Town Kitchener, where we have a beautiful, well-lit showroom located at 482 Belmont Ave. W., which covers 35,000 square feet, and is a single level. This evolution was made possible by more than 100 international vendors. These vendors were selected to enrich our collection of modern furniture with quality and aesthetic products. Our in-house staff design and design boutique services offer a complete range for any commercial or residential space now.
Reviews Summary
Lauren, Vanessa, Nicole, and Ryan's exceptional customer service and design advice make Schreiter's worth a unique experience. Simultaneously, the spacious shop boasts modern and elegant furniture. Buyers appreciate the remarkable ability displayed by team members to merge pieces bought with original furniture giving aesthetics and functional items a whole new meaning. There are occasional delays in the delivery of products. However, this shortfall has been well handled by the management to curb discontent. This orientates the clients to give feedback on their experiences and any subsequent changes they need as they build their spaces. The management has a strong customer care policy, which sees the constant communication between the company and the new homeowners in their space-building journey.
Frequently asked questions
7 questions
What do Schreiter's clients say about their customer service?
Clients frequently praise the attentive and knowledgeable staff at Schreiter's. Reviewers highlight the helpfulness of team members like Lauren and Valeria, noting their patience and expertise in assisting with furniture selections and design advice.
Does Schreiter's offer custom furniture design services?
Yes, Schreiter's provides custom orders, including bespoke furniture design, upholstery services, and tailored fabric selection. This allows customers to create unique pieces that fit their specific style and needs.
Can I get help with furniture delivery and assembly at Schreiter's?
Absolutely! They offer local delivery, assembly service, and long-distance delivery to ensure your furniture arrives and is set up correctly in your home.
How does Schreiter's handle after-sales support?
Schreiter's provides after-sales support, including warranty claims assistance at no charge and product consultation, ensuring customers receive help even after their purchase.
What kind of furniture can I find at Schreiter's?
Schreiter's offers a wide range of furniture, including living room furniture, bedroom furniture, and dining room sets. They are known for their high-quality and stylish selections.
Who founded Schreiter's and when did it open?
Schreiter's was founded by Alvin George Schreiter, who opened the store in 1892. The business has a long history of providing quality furniture and design services in Kitchener.