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Review Keywords Analysis

  1. CA
  2. ON
  3. London
Rocky's Harley-Davidson
Rocky's Harley-Davidson
Rocky's Harley-Davidson
Rocky's Harley-Davidson

Rocky's Harley-Davidson

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900 Wilton Grove Rd, London, ON N6N 1C7, Canada Get Directions
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4.6

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ABOUT   Services Excellence Summary

Rocky's Harley-Davidson has been a local Harley-Davidson dealer in London, Woodstock, and St. Thomas, as well as the Thames Centre, Goderich, Goderich, St. Thomas, and Goderich for over 60 years. Rocky knows Harley-Davidson inside and out and can answer any questions you might have. If you want to make a living with some of the world's most famous brands, it helps to share the passion of your customers. We are all passionate about the open road. Our culture of brotherhood begins with our employees and extends to our customers. Every person at Rocky's Harley-Davidson shares a passion for Harley-Davidson motorcycles. Our goal is to make Harley-Davidson(r) as exciting to experience as possible. That's why we have won the Canadian Retailer of the Year Award for four years. Within the Greater London area, only a Harley-Davidson(r) dealer can buy or service your new bikes. Visit Rocky's Harley-Davidson (r). Since 1955. From the CVO (TM) or street (r) 750 to the street(r) 500, you'll have access to the knowledge and experience our team provides.

 

SUMMARY   Reviews Summary

Customers repeatedly refer to the high levels of satisfaction they have experienced at Rockys. Notably, many stated that they found it without any challenges right from identifying to purchasing motorcycles or accompanying accessories. Clients attribute their extraordinary experiences to the warmth and expertise with which they are treated by all the staff. Indeed, many mention John, Scott, Angelo and other staff members who have touched their hearts with their dedication to making purchasing the motorcycles hassle-free and delightful. This is especially seen with one who had a transmission problem and Rocky’s went above and beyond to repair the bike free of charge even if it was out of warranty period. The staff are more than welcoming and very knowledgeable. Other testament includes the staff being on time and maintaining operation when technicians called in sick. This consistent commitment to making the dealer a comfortable and safe place is a massive boon to the customers and earns the dealership a deserving spot on the customers' laudatory list. Buyers are also grateful for the free customer gift they receive. That is why Rockys gets a boost in ratings for its excellent customer service.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
very knowledgeab ... (5)
great service (5)
great experience ... (4)
friendly and hel ... (4)
highly recommend ... (3)
very helpful (3)
helpful staff (2)
good service (2)
great place (2)
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Cons
rude (2)
poor customer se ... (1)
horrible (1)
upset (1)
take my business ... (1)
poor service (1)
worst experience ... (1)
no response (1)
Rocky's Harley-Davidson Reviews: 100. Average Rating: 4.6
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