Union Villa Long-Term Care

Short Form Name: Union Villa Long-Term Care NURSING HOME REBUILD-RENEWING EVERY RESIDENT’S HOPES AND EXPECTATIONS Union Villa is a long-term care facility, a registered charity, built to replace the original Union Villa constructed in 1970. It is a Ministry of Long-Term Care 160 licensed-bed residence housing individuals in single or double rooms within a well-maintained three-storey building located in a park-like setting. In 2005, the original Union Villa was destroyed by fire and rebuilt. OUR HOME Union Villa is very much a home, the residents' home. This concept is where each resident's wishes, choices, and interests guide our Resident First philosophy of providing care and services. We strive, focusing on our residents' specific individual requirements, to meet and exceed their expectations. Residents and their families enjoy a variety of life enrichment activities and programs created and evaluated with their participation. Our mission is to welcome all our residents as family members, giving them as much privacy, autonomy, and dignity as possible for their comfort and safety. Union Villa Long-Term Care 31 Tapscott Road Scarborough, ON M1B 4Y7 Tel: 416 359-9090 Fax: 416 293-0225 Email: [email protected] Website: www.uvillal.com

The reviews give a lot of positive feedback about Union Villa. Many residents’ family members are appreciative of the staff's love for their loved ones. This was evident, especially during the pandemic era, a time with visitation restrictions which pushed the visitors to begin considering the long-term care. The facility's cleanliness is important feedback with praises for its latest technology which supports meticulous cleanliness and advanced infection control practices that limit the residents' exposure to the virus. Family members have observed joy whenever they met residents, showing consideration in their treatment and reporting their conditions promptly. The good health of the residents, such as clean rooms and enjoying superior meals, is often spoken of in these reviews. Staff members are a source of joy to their clients. They are received with a smile, and the staff respond to them promptly, enhancing their bond with the clients. This kind gesture creates a friendly atmosphere in the building. They all support one another and remain like a family. During placement, one sees teamwork among the staff and immediate support to the learners, creating an ideal learning environment. Union Villa has an engaging and supportive community as mentioned, people care about each other, and the residents enjoy various activities that leave them longing for more. The building's huge windows and neatness enhance the residents' experiences. This shows that it is a friendly and compassionate place for clients, and a number of reviewers highly recommend it. Staff are always going an extra mile in the provision of care and love to the residents. A common approach from the reviews is the kindness of the staff and their commitment to their work. The reviews are an accurate reflection of the services at Union Villa, and the management should be proud of their staff and policies.