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Review Keywords Analysis

  1. CA
  2. ON
  3. Mississauga
Ardene
Ardene
Ardene

Ardene

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100 City Centre Dr #2-710, Mississauga, ON L5B 2C9, Canada Get Directions
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ABOUT   Services Excellence Summary

The top fight-to-fashion destination in North America for footwear and apparel at the best prices. Ardene also has accessories to match. In 1982, we began as an accessories and jewelry retailer. We have since grown into a global retailer with 300+ locations in Canada and the USA, as well as online at Ardene.com and Ardene.app. We are fashion lovers who feel that retail should never be limited or daunting. We should fully embrace and appreciate fashion with confidence, youth, and energy. This new retail period is still a journey for us at Ardene. We are more focused today on sustainable and customer service than ever.

 

SUMMARY   Reviews Summary

The reviews provide a mix of positive and disceptive feedback. The majority of customers compliment the store's excellent customer service and diverse collection of fashionable and good-quality clothing and accessories at reasonably low prices but are displeased by the way the some of the customers behave around the store. About management the praise for Amanda, a manager at Ardene, who provided exceptional customer service and showed concern for a shopper who was going through uncertain times and couldn't find exactly what she wanted but was able to find something great the etiquette of those around. One review focuses on an instance where older men were hitting on underage girls waiting to access the store, and the security guard did nothing to stop their behaviour but for a good samaritan lady, kindness can only be given to the persons who keep trying and luckily help was provided. Another reviewer expressed his displeasure with the behaviour of the people around him, especially during these unprecedented times. However, the staff remained calm and professional, with one client noting how the security guard handle the sìetration and showed kindness to him. Many reviewers, particularly acknowledge the excellent and efficient customer service and respect from the staff, and how the some workers are able to take control of the situations happening. Despite this customers are urged to treat each other with respect and next time you come in just check out for some new arrivals. Some of the clients suggest that the store should improve some of the things with the type of clothings that they sell and expand their business to the other country and for sure they will earn more and at the end of the day they will not go to ubrupt places. Some of the customers provided being a disadvantage to the store especially during this era of mask wearing and the store providing no masks, but people are able to remain unmasked.

 

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Reputation Change over time

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Pros & Cons

PROS
very kind (3)
will be back (3)
great experience ... (3)
great deals (2)
super helpful (2)
positive experie ... (2)
good selection (1)
excellent custom ... (1)
good experience (1)
extremely helpfu ... (1)
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Cons
rude (5)
extremely rude (2)
horrible (2)
poor customer se ... (2)
rude (1)
not very helpful ... (1)
disappointed (1)
really disappoin ... (1)
very poor custom ... (1)
will not be retu ... (1)
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Ardene Reviews: 100. Average Rating: 4.0
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