Caring staffExcellent foodClean facilitiesSafe environmentCommunity engagementFriendly atmosphereGreat locationProactive staffGood housekeepingPeace of mind
About this business
Safety is paramount at Chartwell New Edinburgh. Infection protocols for all safe residents have been put in place to ensure that every person that lives in a residence is covered. This includes compliance with any applicable government directives and more.
Chartwell New Edinburgh Square Retirement Residence is a lively retirement community where you can be yourself. Enjoy life the way you want it, whether it's a snack from our dining room or a visit from housekeeping or 24-hour security. We also offer a range of outdoor and indoor activities and opportunities for you to participate. Our residents are active and engaged and love the local neighborhood feeling of our location. They also value the autonomy and independence that come with living so close to the center of the city. Many of our residents enjoy walking to get their groceries, take a stroll in a local park, and visit the nearby shops. Everything that you might need--parks, cafes, grocery stores, and pharmacies--is right at your doorstep, but you can also use our town car for appointments and outings.
Reviews Summary
Chartwell New Edinburgh Square reviews underscore the excellence of this retirement home. The center’ s ambience is excellent with a modern, warm and homey feel and lots of activities, creating an atmosphere that is nurturing. The service team are very affectionate and very attentive, and during the times I’ve been there, even when I never really needed anything help wise, I always knew that if I did all I had to do was ask and it would be provided. The commitment of the staff to make the centre inclusive to have their residents be relaxed and make sure they have the feel at home experience and I must note that during the most challenging times of the pandemic, the service team have a way of making you feel safe and supported. Many people have given their comments about how the service team, plantation professionals and managers are always prepared to accept feedback and ensure they get the support they need. They are truly friendly and helpful and shows that it’ s about providing quality care and not just a job. The menu of the residence makes me nervous, such as asparagus and pesto, which I didn’ t really need to fret about and there was always something tasty and I was never worried about asking for something and welcome special requests, patrons can complain about the daily meal because I was always satisfied and can tell that the food is prepared well and this provides an chance to have three alternatives, indicating that my mother can request another meal if the food arrives late. Most patrons also provide help to my mother during her stay, and even when she was not present, they would always come and just check on her and this enabled them to operate it easily and in some cases effectively, provided them funds to handle conditions like cancer. I am not suitable for some residence, but this is perfect.
Frequently asked questions
7 questions
What do residents at Chartwell New Edinburgh Square Retirement Residence say about the staff?
Residents frequently praise the staff for being caring, attentive, and proactive in meeting their needs. Reviewers highlight the courteous and competent service, contributing to a strong sense of security and satisfaction within the community.
Does Chartwell New Edinburgh Square offer independent living options, and how do residents feel about their living spaces?
Yes, they provide independent living, assisted living, and respite care. Residents express satisfaction with their suites, noting cleanliness and comfort, which enhances their overall living experience.
What types of dining services can I expect at Chartwell New Edinburgh Square Retirement Residence?
They offer various dining services, including meal plans, special dietary options, and catering for events. Reviewers commend the excellent food quality and variety available to residents.
What health and wellness services does Chartwell New Edinburgh Square provide?
The residence offers health monitoring, fitness programs, and medical assistance, ensuring residents have access to essential health services and support for their well-being.
What community activities are available at Chartwell New Edinburgh Square?
Residents can participate in social events, educational workshops, and outdoor activities, fostering a vibrant community atmosphere that encourages engagement and interaction.
What are the operating hours for Chartwell New Edinburgh Square Retirement Residence?
The residence operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Where is Chartwell New Edinburgh Square Retirement Residence located?
420 MacKay St, Ottawa, ON K1M 2C4, Canada
Location & directions
Ottawa, Ontario
Chartwell New Edinburgh Square Retirement Residence