Intact Insurance is here for you when the unimaginable occurs. We promise that we will open your claim within 30 minutes of your call.
When a natural disaster occurs, Intact Insurance will be there to help you. Our experts can help you secure the assistance you need.
We have been a proud supporter of Speed Skating Canada since 2006, as well as national teams assisting our athletes.
Our time, money, and goods are dedicated to developing lively and secure communities in Canada.
For further details, please refer to our Social Impact Report.
Reviews Summary
Review Summary. Intact Insurance offers good services and receives good reviews. Many customers praise the friendly staff and fast claim handling; others thank the management for the smooth and stress-free claim process. Many people say the positive comments left, especially, how policy claims all other Insurance holders claiming claims ... Intact Insurance is highly recommended, with comments indicating that customers feel safe. Most customers say they feel safe and secure with the company since they rely on it for policy explanations. The company’s brand pulls and service attracted most of our customers who switched from other insurers. Most customers say Intact Insurance is the best. Many customers say they will buy the policy from the company given the chance.
Frequently asked questions
6 questions
What do Intact Insurance clients say about their claims processing?
Reviewers frequently praise the team for their prompt and compassionate handling of claims, noting that they felt well-guided during the process, especially for emergency claims. Many mention the courteous and professional service they received throughout their experience.
Does Intact Insurance provide emergency claims assistance, and how responsive are they?
Yes, they offer emergency claims assistance. Reviewers highlight the team's understanding and quick response times during emergencies, often feeling reassured and well-supported when they needed help the most.
What types of home insurance does Intact Insurance offer?
Intact Insurance provides various home insurance options, including Standard Home Insurance, Renters Insurance, and Flood Insurance. They also offer auto insurance with Standard Coverage, Premium Coverage, and Liability Coverage, alongside claims processing and cancellation services.
Can I get a quote for auto insurance from Intact Insurance?
Yes, Intact Insurance offers auto insurance quotes, including options for Standard Coverage, Premium Coverage, and Liability Coverage. Their team is known for being responsive and helpful during the quoting process.
What happens if I need to cancel my policy with Intact Insurance?
Intact Insurance offers cancellation services that include Policy Cancellation Fee, Refund Processing, and Cancellation Confirmation. Their team is equipped to assist you through the cancellation process smoothly.
Where is Intact Insurance located?
Shopping Centre, 1200 St. Laurent Blvd Unit 004A, Ottawa, ON K1K 3B8, Canada
Location & directions
Ottawa, Ontario
Intact Insurance
Home Insurance Agency
Address
Shopping Centre, 1200 St. Laurent Blvd Unit 004A, Ottawa, ON K1K 3B8, Canada
Baltaj Kooner, dishonest demands and misrepresentation during the claims process for my vehicle, a Toyota Solara, . I believe these actions may constitute unfair practices under Ontario’s Consumer Protection Act, 2002, and potentially breach the Motor Vehicle Dealers Act, 2002.
Description of the Issue
During the claims process, I was not informed of the requirement to provide a new safety certificate or a new ownership document from Service Ontario designating the vehicle as “Rebuilt.” The necessity of these documents and the vehicle’s rebuilt status were not disclosed to me at any point, despite my clear expectation of transparency. This lack of disclosure has caused significant inconvenience, financial burden, and potential misrepresentation of the vehicle’s status, which I believe violates consumer protection laws.