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VCA Canada Alta Vista Animal Hospital

Name: VCA Canada Alta Vista Animal Hospital
Address: Ottawa, CA
Telephone: +16137316851
Rating: 4.2647

102 reviews

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+16137316851

Open 00:00-23:59 now

2616 Bank St, Ottawa, ON K1T 1M9, Canada Get Directions

emergency veterinarian Best Emergency Veterinarian in Canada Best Emergency Veterinarian in Ontario

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ABOUT Services Excellence Summary

Keep in mind that happy pets are healthy pets. Our team of experts provides excellent healthcare for your pet. They are our pals, so we know when they are happy and when they need extra attention. We are here to make a difference. Our team, including board-certified specialists, along with your family veterinarian, will work together to offer you the best diagnostic and treatment options. We are open 24/7 to assist you during an emergency. Our board-certified specialists will work with you to provide the best diagnostic and treatment options to your patients and clients. We are here for you 24/7 to help you and your clients in an emergency.

SUMMARY Reviews Summary

Reviews for the VCA Alta Vista Animal Hospital are overwhelmingly positive. Clients find the staff supportive and compassionate, saying that they "always go above and beyond," They focus on making the pets and their owners feel comfortable, especially during emergencies. The care is meticulous, with detailed explanations of the animals' conditions, including the possible treatment options. The care provided minimized possible distress, with clients getting regular updates on the pets' progress. Overall, the reviews pull towards satisfaction, with the clients agreeing that they would not hesitate to come back for pet care. Many clients note the significance of the support and care from the veterinarians and support staff during emergencies, such as when one devotes a sick dog whose lung was torn.

Canadian left a 1 star review

★☆☆☆☆

On TrustAnalytica

May 21

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

highly recommend ... (6)

very professiona ... (5)

friendly staff (3)

recommend (2)

knowledgeable st ... (2)

very kind (2)

very grateful (1)

extremely helpfu ... (1)

nice staff (1)

Cons

rude (2)

very disorganize ... (1)

upset (1)

bunch of crooks (1)

over priced (1)

poor service (1)

expensive (1)

terrible experie ... (1)

terrible (1)

not recommend (1)

VCA Canada Alta Vista Animal Hospital Reviews: 102. Average Rating: 4.3

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Reviews (1) Google Reviews (101)

Canadian

on Trustanalytica

Fix negative reputation Fix negative reputation

Condescending staff, liars because they charged me $250 more than they quoted over the phone and at the location. Money-sucking at every opportunity, offering unnecessary frills to fill their pockets. They threatened to expel me and my dying dog because I told them my old vet euthanized my previous dog in 10 minutes and they were taking nearly two hours and that it was very stressful for my dog and myself during this difficult time. They do not deserve a 1 star rating but 0 is unavailable and so is -999999999. Do your pets a big favour and DO NOT BRING THEM TO THIS HELLHOLE. I'm a senior citizen and I am disgusted with this joint, make a dog suffer because they cannot take constructive criticism, they threatened to kick my dying dog and I unless I shut up about criticizing their pathetic policies; that told me everything, THEY DON'T CARE ABOUT YOUR PET, THEY CARE ABOUT THE MONEY. THEY WANT THE MONEY UPFRONT ALSO.