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Review Keywords Analysis

  1. CA
  2. ON
  3. Toronto
The Bike Place

The Bike Place

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3113 Dundas St W, Toronto, ON M6P 1Z9, Canada Get Directions
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4.9

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ABOUT   Services Excellence Summary

36 years since we opened our doors to Toronto’s west eand. We are passionate about bicycles. Tuning, repairing and/or upgrading a bicycle you bring is possible. We give quality work, and efficient service always! Everything, from a child’s first bike to a competition road bike, we do it all. Information and knowledge are always free here, so call. Don't believe our word, believe the 60,000+ customers and 100,000+ bike services since 1985. We offer bicycle delivery only for bike purchases and concluded bike tune-ups/services. We do not have a pickup option, as all bikes must be brought to the shop for an in-person evaluation.

 

SUMMARY   Reviews Summary

The Bike Place boasts overwhelmingly positive reviews in which customers praise the friendliness of staff and their helpful services. Customers often highlight Louis, the owner, for being honest and for transforming their bikes to operate like new. Clients often appreciate the knowledgeable and efficient services they receive, which often result in speedy repairs and considered advice. Customers consistently report their satisfaction with the team's thoroughness, and some have commented on the shop's ability to solve complex problems that other shops haven't been able to. Retaining customers' business has become apparent, some indicating that they plan to have all of their future bike needs taken care of at The Bike Place. Although these summaries are positive, the store hours provided on Google show that some people find some places disorganized. This is somewhat of sticking point; to solve it would ease the flow of the store.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (11)
recommend (11)
highly recommend ... (7)
helped me (4)
quality work (4)
recommended (3)
reasonably price ... (3)
great experience ... (3)
definitely come ... (2)
great job (2)
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Cons
overcharged (1)
rude (1)
useless (1)
The Bike Place Reviews: 100. Average Rating: 4.9
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