24 hoursWell managedNice staffGreat communicationProfessionalNice coworkersDispatch officeGatepass issuancePickup and deliveryCustomer service
About this business
Serve all your shipping needs within Canada with Vitran. Our network spans every major Canadian city, so we are close to you. Commitment to our clients guarantees we support every shipment, no matter the complexity. Investing in people, equipment, network, and technology ensures your freight moves efficiently, and we always update you when challenges arise.
Our intermodal carriers are top-rated globally. Your freight is secure because we have the resources, the volumes, and network to guarantee on-time, secure departures and timely delivery. Keep your clients informed using our online tools or Customer Service for exact delivery times. Call us today to help you navigate these difficult times.
Frequently asked questions
7 questions
What do Vitran clients say about their services?
Clients frequently praise Vitran for their professional staff and excellent communication, especially during delays caused by suppliers. Many highlight the team's responsiveness and commitment to resolving issues promptly, reflecting a strong customer service focus.
Does Vitran offer local delivery and what do customers think about it?
Yes, Vitran provides local delivery services. Customers appreciate the efficiency of their operations, noting that the company is well-managed and that the staff is courteous, contributing to a smooth shipping experience.
What hours is Vitran open for shipping services?
Vitran's hours are as follows: Monday: 9:00 AM - 5:00 PM, Tuesday: 9:00 AM - 5:00 PM, Wednesday: 9:00 AM - 5:30 PM, Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get assistance with tracking my shipment through Vitran?
Yes, Vitran offers tracking assistance as part of their customer service. This feature allows clients to stay informed about their shipments, which is a recurring theme in positive customer feedback.
How does Vitran handle long-distance shipping?
Vitran specializes in long-distance shipping, leveraging a robust network across Canada. Their commitment to communication and timely delivery is frequently highlighted by customers, ensuring that freight moves smoothly even over long distances.
What logistics services does Vitran provide?
Vitran offers a range of logistics services, including warehouse management, supply chain consulting, and inventory management. These services are designed to support various freight requirements, ensuring efficient operations.