Small Business Translation: Bicycles Eddy
Bicycles Eddy, the bike expert in Montreal. Since 1946. The best components and maintenance. All socio-professional backgrounds attend Bicycles Eddy. Such a great after-sales support that it is their standing. At Bicycles Eddy, everyone's shopping experience is relaxed. In a straightforward, casual setting, learn from the knowledge and experience that people offer. They like to greet you with a smile and assist you in your journey to find the information you need.
Reviews Summary
Customer reviews for Bicycles Eddy have glowing for the combination of service and value. The team’s personal touch and expertise, as well as the speed and low price of minor repairs, were praised. David L'Ecuyer, the store’s owner, and his staff were attentive and patient, knowledgeable about their wares, and responded promptly to buyers' questions. The variety of bikes and accessories in stock benefited one shopper who had not ridden a bike in 20 years. Somebody else had their vehicle repaired without incurring any additional costs this summer. I had a similar encounter but I was unsuccessful. In terms of customer service, the shop really surpasses the staid house brands and big-bottom competitors. Buyers and customers were pleased with the acquisition of their merchandise and the driving and service that followed. The store is suggested for its wholesome want and personalized style of service, which many clients have experienced after shopping in different stores. Additionally, when unsatisfied, the team could automatically correct the errors. Bicycles Eddy enjoys consumer loyalty because its staff's eagerness and openness to criticism help lower the barriers to purchasing a particular item. In conclusion, the customers described service as fantastic and with that, all the items were purchased or serviced. The lack of pressure to purchase and the additional time spent on after-sales service was appreciated by customers. Bicycles Eddy's customers benefit from dedicated employees' service, a duty not as apparent as criticism, but even a seasoned customer can grasp it. Amid competition, Bicycles Eddy stands out for courteous advice and community involvement.
Frequently asked questions
6 questions
What do Bicycles Eddy clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, quick service, and reliable repairs. Many highlight the team's willingness to assist first-time buyers and their ability to provide personalized service, creating a welcoming atmosphere.
Can I get a custom fitting for my bike at Bicycles Eddy?
Yes, they offer custom fitting services, including bike positioning, handlebar adjustment, and saddle fitting. Customers appreciate the expertise and attention to detail provided during these fittings, ensuring comfort and performance.
What types of bikes can I purchase at Bicycles Eddy?
They offer a range of bikes for sale, including road bikes, mountain bikes, and e-bikes. Customers have noted the extensive selection and the helpful staff's guidance in choosing the right bike.
Does Bicycles Eddy provide accessories for bikes?
Yes, they sell a variety of bike accessories, including bike racks, helmets, and lights & locks. Many customers appreciate the wide selection available and the knowledgeable staff's assistance in finding the right accessories.
Who leads Bicycles Eddy and how long have they been in business?
Bicycles Eddy has been established since 1946. The team, led by David L'Ecuyer, is known for its extensive knowledge and experience in the bicycle industry, contributing to their strong reputation.
Where is Bicycles Eddy - The bicycle specialist in Montreal located?
6341 Bd Monk, Montréal, QC H4E 3H8, Canada
Location & directions
Montreal, Quebec
Bicycles Eddy - The bicycle specialist in Montreal