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  1. CA
  2. SK
  3. Regina
Furniture World Regina

Furniture World Regina

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1601 4 Ave, Regina, SK S4R 8P9, Canada Get Directions
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ABOUT   Services Excellence Summary

The Sorensen Group of Companies is excited to offer you a 44,000 square-foot Furniture World Regina warehouse for you to browse. Our furniture design has many options from Canada's best furniture manufacturers: IMG and Lazboy. We keep a warehouse and showrooms of over 150,000 sq. ft. for our province-wide operation. As part of your overall purchase cost, we include excellent home delivery and customer service after you make your purchase. This service package covers repair and warranty claims. Our mildly indurate staff is pleased to be able to assist you in furnishing your world. Come and explore our warehousing filled with the best furniture brands such as Decor-Rest Canadel, Palliser, La-Z-Boy, and IMG.

 

SUMMARY   Reviews Summary

The store's inviting atmosphere and exceptionally lucrative prices for great pieces of furniture are constant highlights of the client reviews. The friendly, helpful staff are celebrated for their deep understanding of all things, making customers feel comfortable without necessarily needing attention. The store's vast showroom and fantastic furniture inventory make finding exactly what you want even more straightforward, as noted by many other reviews. The majority of clients have a wonderful purchasing experience, with the majority of them mentioning how grateful they are after their transactions. Many have also made a few visits in the past and intend to return, a decision bolstered by the excellent experience the people have had and the brilliant furniture section available. For this reason, a large percentage of the client expresses their concern if they can also take this chance. Thumbs up for furniture buys are from many who have been thoroughly pleased with the purchase and think it is the greatest one they have made in a while. Delivery is also well received, with many emphasizing the provision's promptness and the pleasant demeanor of the delivery men. Customer feedback reflects that the shopping experience at this furniture store is nothing but great.

 

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Denise left a 1 star review
★☆☆☆☆
On TrustAnalytica
May 20
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Pros & Cons

PROS
good selection (3)
very helpful (2)
very helpful (2)
good quality (2)
nice place (2)
definitely come ... (1)
great quality (1)
reasonable price ... (1)
helpful staff (1)
great service (1)
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Cons
disappointing (1)
frustrating (1)
would not recomm ... (1)
not recommend (1)
unhappy (1)
expensive (1)
stay away (1)
scratches (1)

Furniture World Regina Reviews: 35. Average Rating: 4.1

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To show his class owner, RJ, e-mailed me to say he was “happy you are enjoying your new furniture and let me know if there is anything I can help you with in the future”. His bullying and self entitlement knows no boundaries. I AM A REAL CUSTOMER AND THIS COMPANY DOES NOT BELONG TO TRUSTED REGINA BUSINESSES NOR ARE THEY ACCREDITED THROUGH THE BBB! Purchased La-Z-Boy power loveseat and 2 identical power rockers from this store, received July/23. One had wrinkles and they agreed there was an issue. Chair was picked up, repaired and returned to us November/23 minus the Ack-Line-item tag required for ALL future warranty coverage on power components. I have been dealing with RJ Dundas/Sorenson (owner) who told me during a phone call in which he screamed at me for being a conspiracy theorist because I felt every level of service had failed me. At the end of the conversation he said they would pick up the chair and issue a full refund if I wasn’t satisfied. Unfortunately, Mr. Dundas does not respond to my email requesting this. If you look at my google review, you can see the photos of the chair prior to and after the repair by Furniture World Regina, as well as the final e-mail I received from RJ Dundas. Extremely dissatisfied with the quality of their warranty work. Dissatisfied with their customer service. Unhappy with the owner’s lack of professionalism. Disappointed in the Sorensen Group because, although they own Furniture World as well as other furniture stores in Saskatchewan, they distance themselves from this particular store. Would not recommend this company so stay away! Delivery people and salesperson were the only vale-added component to this business
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Denise left a 1 star review
★☆☆☆☆
On TrustAnalytica
6 months ago
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