R Powell Goldsmith Ltd. was founded in 1987 and we are here to help our customers. Our expert Goldsmiths mend eyeglasses and jewelry, hand making repairs on the premises. They upped my ring size to perfection, and the workers are patient and kind.
Reviews Summary
Reviewers overwhelmingly agreed that R. Powell Goldsmith provides excellent customer service and workmanship based on their repair experiences. Utilizing their services was a genuine game-changer for many clients who needed to repair high-end jewelry (most failed to find alternatives). Praise for the simple, quick repairs (such as tightening loose stones) and the cost, which was generally quite a bit lower than competitors, was also prevalent amongst several customers. One dazzling example was a family ring repaired for under $100 – or less than a third of the price of a total replacement. On top of that, customers commented on how personal the experience was, frequently citing the polite and knowledgeable personnel. It's a great spot to get a personalized, fast repair and feel good about the repair process and product every time. Further, clients who have bought jewelry from R. Powell found it easier and more intuitive than anticipated and frequently ended up with beautiful custom items they loved. In short, the majority of review of R. Powell's work is highly favorable, describing excellent design, quality customer service and fair pricing, and quick turnarounds. The experience is continuous and rewarding.
Frequently asked questions
7 questions
What do R Powell Goldsmith Ltd clients say about the work?
Clients consistently praise the knowledgeable and courteous staff, prompt service, and superior craftsmanship. Reviewers highlight excellent customer service, with specific mentions of staff members like Ken and Randy for their professionalism and helpfulness during repairs and custom designs.
Does R Powell Goldsmith Ltd offer custom jewelry design services?
Yes, they provide custom jewelry design services, including engagement ring design, pendant design, and bracelet design. Customers appreciate their ability to assist in selecting beautiful stones and settings for special occasions.
What are the hours of operation for R Powell Goldsmith Ltd?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get jewelry repairs done at R Powell Goldsmith Ltd?
Absolutely, they specialize in jewelry repair services, including earring repair, clasp repair, and ring restoration. Customers have reported satisfaction with the quality and speed of repairs, often noting quick turnaround times.
How does R Powell Goldsmith Ltd handle jewelry modifications?
They offer jewelry modification services such as chain switch, stone replacement, and sizing adjustments. Clients have expressed appreciation for the team's attention to detail and the quality of their modifications.
Who leads the jewelry repair and design work at R Powell Goldsmith Ltd?
The business prides itself on having qualified goldsmiths who perform all repairs in-house, ensuring quality craftsmanship and customer satisfaction. This expertise has been a recurring theme in customer reviews.