This is a turnover and case review for the Turner Atkinson & Ward doctors surgery. Overall the 5 weeks I have spent there....were fine [when I visited years ago. this time around, there was no communication noone (sic) there when I showed up for my appointment given beforehand. the main bit is that my entire family has been in a lockdown for a long time and this was a chance to see the doctor, this means that covid and lockdown alone can't be the excuse your practice can give, we paid for a good service and expected a good service too. what way can make me tell other people your (own) the people you can rely (you can rely on] ), only the appointment given correct if you go you are (you are] found. When will you be open and when is not 2. When it's a lockdown in place it's very difficult to communicate and this and would be the best situation if something can be done 3. The team is always helpful, responsive, and guide you to the correct way forward. 4. They are a very professional solicitors from the front to .... nothing is too much trouble, would recommend them
Frequently asked questions
3 questions
What do clients say about the communication at Turner Atkinson & Ward?
Clients have noted difficulties with communication, especially during lockdowns. One reviewer mentioned it was very hard to communicate when restrictions were in place, indicating a need for improvement in this area.
Does Turner Atkinson & Ward provide a good experience for clients?
Overall, clients have praised the team for being helpful and responsive, with one reviewer highlighting their professionalism and willingness to guide clients in the right direction.