Summary of customer feedback: 1. Excellent conveyancing service2. The service I've received from Red Kite has been excellent. Both with with the probate and sorting out the estate of my late aunt and the purchase of our new property..3. Efficient, competent and good communication. Did not press us into accepting things we didn't need or want. Felt confident that the service we got was correct for us..4. Good help in a difficult time. Reassured to have Alexia on our side.5. I had difficulty finding a firm that could engage with me because living overseas was too munch of a barrier.The complexity of the issue I needed help with was not always grasped. This ended when I contacted Alexia Thomas at Redkite, and got attentive and expert assistance leading to successful resolution. As the engagement progressed it became clear that Alexia was very skilled, and worked with both a high degree of foresight and thoroughness.6. I was fully informed and contacted when I had any questions at all. I am so grateful for the support received.7. Efficient service with all queries answered quickly.8. Great professional service.9. Sarah Howard is very professional and i feel relaxed talking to her since my late uncle passed away she has been keeping me updated on the progress of his estate.10. Tried ringing 4 times on Monday 27th and also 4 times on the 28th January 2025 and let it ring for over a minute each time but no answer . If I was a client I would be concerned !!!!11. Very friendly and prompt service.12. I would most definitely recommend Sarah Howard. When writing my will, she demonstrated her professionalism , expertise and patience and did not over complicate the procedure . All the staff I met were pleasant and helpful .
Many thanks .13. I can highly recommend Sarah Howard of Red Kite Solicitors.
I wanted to make a new will and Sarah made the process easy and efficient. Thank you14. Consulted a solicitor here (Rhian) to deal with my late brothers estate. First consultation we left feeling looked after, but as soon as we left the office it was as if we never existed. Letters were meant to be sent, which did not get done. Sent about 5/6 emails over the space of 3 months all were ignored. Highlighted the mortgage company were needing answers, again ignored. I stated that if they had a big case load on and didn't have time to deal with our matter then to let us know and I'd consult another solicitor, again ignored. Several phone calls and messages left, no calls returned. Now we are left in a difficult situation which has caused further upset at an already distressing time. Wasted 3 months dealing with red kite, absolutely appalling, especially as it was such a sensitive matter.15. I would definitely recommend Redkite solicitors. Staff from reception to the legal beavers are all very professional. The pictures on the walls of the old Gorseinon are lovely as well. And even at Christmas time they put up a beautiful Christmas tree . Always a joy to get to do business with them.
Description
Red Kite Solicitors is full of professional, knowledgeable, and efficient staff. Their customer services staff are very friendly. Their sitting room has a background of old Gorseinon pictures on sale. They also have a beautiful Christmas tree.
Frequently asked questions
7 questions
What do clients say about the work done by Redkite Solicitors in Gorseinon?
Clients frequently praise the team for their efficiency, professionalism, and clear communication. Many reviews highlight the supportive nature of staff like Alexia Thomas and Sarah Howard, who provided expert assistance during challenging times.
Can I get help with estate planning at Redkite Solicitors, and what do clients think about it?
Yes, they offer estate planning services including wills and powers of attorney. Reviewers commend the team for their professionalism and patience, especially noting Sarah Howard's expertise in making the will-writing process straightforward.
Does Redkite Solicitors handle probate services, and how do clients feel about their support?
Yes, they provide probate services such as grant of probate applications and estate administration. Clients express gratitude for the supportive and efficient service, particularly during difficult times, as noted in multiple reviews.
How does Redkite Solicitors assist with conveyancing, and what feedback have they received?
They offer both residential and commercial conveyancing services. Reviewers highlight the team's competence and good communication, with many feeling reassured and confident throughout their property transactions.
Who should I contact for will writing services at Redkite Solicitors?
You can reach out to Sarah Howard for will writing services. Clients appreciate her professionalism and ability to simplify the process, making it accessible and stress-free.
What types of services does Redkite Solicitors offer?
Redkite Solicitors provides a variety of services including residential and commercial conveyancing, probate services, estate planning (wills, trusts, power of attorney), and will writing (simple and complex).
Where is Redkite Solicitors Inc Harris Arnold - Gorseinon located?
23-25 Pontardulais Rd, Gorseinon, Swansea SA4 4FE, United Kingdom
Location & directions
Swansea, Wales
Redkite Solicitors Inc Harris Arnold - Gorseinon
Personal Injury Lawyer
Address
23-25 Pontardulais Rd, Gorseinon, Swansea SA4 4FE, United Kingdom