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Review Keywords Analysis

  1. US
  2. AL
  3. Birmingham
Advance Auto Parts

Advance Auto Parts

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Open 7:00 AM-6:00 PM now
3101 5th Ave S, Birmingham, AL 35233, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

Advance Auto Parts at 3101 5th Ave S in Birmingham is one of the largest auto parts retailers in the country. We have new and remanufactured parts, maintenance items, and car accessories for every vehicle make and model. You can order online or call your closest store to purchase in Birmingham. Advance Auto Parts also owns Carquest, which is the nation's largest distributor of aftermarket auto parts.ANCEL AD610 OBD2 Scanner is also available. Need a Birmingham auto parts shop? Visit 3101 5th Ave S Advance Auto Parts for budget-friendly auto parts. Top-Quality Auto Parts in Birmingham When you're repairing your vehicle, you need high-quality auto parts. These consist of truck and car batteries, which supply dependable starting power, as well as brakes, which are essential for safe driving. You'll also discover motor oil, filters, and belts, as well as shocks and springs to make your trip more comfortable. Store Services Your Birmingham auto parts store features more than just what you need to repair and keep your vehicle. Our friendly, experienced Team Members can answer your inquiries and help you choose the best auto parts for your needs.

 

SUMMARY   Reviews Summary

The reviews emphasize the customer service, with many commending a friendly and helpful worker named Sheenequa. Her ability to change a car battery quickly has earned her significant recognition from customers, reinforcing people's perception of knowledgeable and effective assistance. Similarly, the reviews emphasize store efficiency with several customers commenting positively on how promptly they obtained parts they needed. Nevertheless, one customer stands out in the reviews, with one customer sharing how a worker at the store kindly provided and installed a new battery at no charge, even when she was broke and grateful. The comments overall suggest a positive customer experience, with employees' helpfulness and willingness to go the extra mile being particularly remarkable during stressful car events. The customers underlined that Advanced Auto Parts would always be their go-to location.

 

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Pros & Cons

PROS
very helpful (5)
great service (4)
friendly and hel ... (3)
great service (3)
friendly service ... (2)
knowledgeable st ... (2)
friendly and kno ... (2)
great experience ... (2)
very friendly (2)
great customer s ... (2)
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Cons
rude (1)
Advance Auto Parts Reviews: 100. Average Rating: 4.5
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