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Diamond AC & Heating

Name: Diamond AC & Heating
Address: Phoenix, US
Telephone: +16027535375
Rating: 4.11

100 reviews

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+16027535375

Open 7:00 AM - 10:00 PM now

20801 N 19th Ave Ste 1 suite 1, Phoenix, AZ 85027, USA Get Directions

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ABOUT Services Excellence Summary

Diamond AC & Heating is pleased to provide high-quality air conditioning and heating services to residents throughout the Phoenix metro area. Whether your unit is broken and requires repair or you wish to upgrade to a more energy-efficient system, we provide all you need. The professionals at Diamond AC & Heating have the necessary knowledge and experience to support you from beginning to end. All of our HVAC experts are fully qualified in all major brands.

SUMMARY Reviews Summary

Diamond AC & Heating has a spotless reputation with numerous positive reviews. Carl received praise for his professionalism and commitment to quality service, with most customers affirming that he is the best HVAC technician they have ever encountered. Written feedback reflects that recent customers are equally satisfied, with examples of helpfulness and a no-pressure strategy. Diamond also enjoys a high level of customer loyalty, with most customers turning to Carl for all their HVAC needs after using him once. Diamond has a large customer base and a lengthy history in the HVAC business, which has led to numerous reviews. Many successful companies have a dispersed customer base, but Diamond appears to have a strong local following. Most reviews emphasise the company's high-quality customer service and the technicians' expertise in HVAC technology. Most customers are pleased with their expertise, communication abilities, and willingness to answer all questions. Diamond receives a lot of positive feedback for frequently sending the greatest technicians to their customers. Those who had to change technicians within the same visit were dissatisfied, but the overall percentage of these kinds of complaints was low. Diamond AC & Heating can be relied on to send excellent technicians to all locations.

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Reputation Change over time

Pros & Cons

PROS

recommend (20)

highly recommend ... (15)

on time (6)

very professiona ... (5)

helped me (3)

very happy (3)

great company (3)

great quality (2)

great service (2)

great job (2)

Cons

rude (2)

terrible (2)

unprofessional (2)

not recommend (2)

upset (1)

uncomfortable (1)

aggressive attit ... (1)

go somewhere els ... (1)

never heard back ... (1)

dirty (1)