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Grey Matter Family Bicycle Shop

Name: Grey Matter Family Bicycle Shop
Address: Phoenix, US
Telephone: +16022648820
Rating: 4.75

100 reviews

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+16022648820

Open 9:00 AM-6:00 PM now

4320 N 7th Ave, Phoenix, AZ 85013, United States Get Directions

bicycle repair shop BEST Bicycle Repair Shops in United States BEST Bicycle Repair Shops in Arizona

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ABOUT Services Excellence Summary

Grey Matter Family Bicycle Shop is a charitable non-profit bike shop that donates a portion of its profits to Barrow Neurological Institute for brain tumor research. GMF sells new and used parts and bikes, as well as full-service repair. Our shop pedals together to cure! Founder and brain cancer battler Kyle Claffey started Grey Matter Family Bicycle Shop in 2014. At the time, Kyle Claffey donated a check to RAMM (Race Across America) to Barrow Neurological Institute, a clinic that conducts research on brain tumors. He was inspired to set up a charity bike shop due to his love of bikes. In April 2014, Kyle tragically passed away, months before the store opened. We know he would be proud of the shop's progress, success, and vision even though he could not open the store. GMF Bicycle Shop also finances brain tumor research at Barrow Neurological Institute and is a non-profit. Our shop has new and used parts and bikes and offers full-service repairs. GMF also offers cruiser rentals. "Pedaling is the best way to cure a disease."

SUMMARY Reviews Summary

The bike shop has gotten many favorable reviews, with customers saying it's welcoming, and these are the ideal groups. A lot of people commended the grey Matter family for resolving their bike-related issues quickly and best. They even had an easy time shopping because the staff helped them find their way. A visitor from the East coast was pleased with their customer service and vast selection of new and used bikes and accessories. Many reviewers noted the shop's community-minded approach. A student struggling financially got free tubes when his bike broke down. Other customers appreciated these acts of kindness that stood outside. . Grey Matter Family shop is a example of a customer-friendly area and provided a cycling hub in the area. It is a shop with many local patrons, and it is a place where people from other locations feel at home.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

super helpful (6)

recommend (6)

very helpful (5)

very friendly (4)

great place (4)

will be back (4)

highly recommend ... (3)

great service (3)

friendly and kno ... (3)

knowledgeable st ... (3)

Cons

not very helpful ... (1)

rude (1)

horrible (1)

not going back (1)