Friendly staffKnowledgeable staffExcellent serviceQuick repairsCustomer serviceHelpful adviceWilling to helpPrompt serviceStand up serviceFair pricing
About this business
Landis Cyclery Phoenix proudly stands on Indian School Road at 7th Avenue, a staple since 1956. Many parents and grandparents in the Valley reminisce about the store where they bought their first bike – how excited they were to ride it, how much they loved it. Those memories are priceless. We offer a second chance to experience such memories. We want returning customers to have many options, and we are excited to introduce new riders to our shop. We can't wait to meet you at Landis Cyclery!
Our shop offers a full-service department with friendly and professional mechanics to help you with any maintenance problems. No matter how minor or major, you can trust us to have your bike running like new. Our goal is to be your local bike shop.
After you receive your bike back from us, we guarantee our work for up to 30 days. All the new parts we install in resolving your issues will be covered by the manufacturer’s warranty.
Reviews Summary
The reviews widely praised Landis Cyclery for their customer service, with positive mentions of the attentive, knowledgeable staff. The customers spoke highly of their support; and one specifically mentioned Perry and Eric. The site is the favorite for bike-related activities like buying mountain bikes and getting tune-ups. The bike shop has amicable staff and is welcoming, involving many Yelp users that go inside; one, Michelle, shouted out a consummate worker named Charlie. The excellent after-service helps to build the shop's reputation and getting back its customers' support. One customer has come to the shop for over twenty years and has been highly satisfied than any other shop and can, therefore, highly recommend the shop to anyone looking for expert bike advice. kInstruction- accomplishments so far
Frequently asked questions
7 questions
What do Landis Cyclery clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, highlighting their willingness to help with questions and provide expert advice. Many reviews also mention the exceptional service and attention to detail during repairs and bike fittings.
Does Landis Cyclery handle flat tire repairs, and how do customers feel about their service?
Yes, they offer flat tire repair among their bicycle repair services. Reviewers appreciate the prompt and professional service, often noting that the team is quick to address issues and provide reliable solutions.
Can I get a tune-up at Landis Cyclery, and what do customers say about their maintenance services?
Yes, they provide tune-ups as part of their bicycle maintenance services. Customers often highlight the thoroughness and effectiveness of the maintenance, with many expressing satisfaction with the results and the team's expertise.
What types of bicycles does Landis Cyclery sell?
They offer a variety of bicycles including mountain bikes, road bikes, and hybrid bikes. Customers appreciate the selection and the knowledgeable staff who assist in finding the right bike for their needs.
Does Landis Cyclery provide bicycle accessories, and what do customers think of their selection?
Yes, they offer bicycle accessories such as helmets, lights, and bike locks. Reviewers commend the good selection of products and the helpfulness of the staff in making recommendations.
How does Landis Cyclery ensure customer satisfaction?
The team at Landis Cyclery is known for their friendly and accommodating service, often going above and beyond to meet customer needs, which is reflected in numerous positive reviews about their approach to customer care.