True View Windows & Glass was established in 2000 in Phoenix, Arizona. Currently, the company is a locally-owned business that has gained recognition for providing unparalleled customer satisfaction and service. After its operations in Phoenix, the company expanded to Denver, CO, and has spent numerous years in each place showcasing that integrity and service quality are two of its core components. At True View, all staff members must adhere to powerful business and ethical standards, and their skills are continuously improved through regular product and installation instruction. The firm is an AAMA-certified contractor with licenses and insurance.
Reviews Summary
The overall sentiment of the reviews is that users really appreciated the exceptional level of service they received from True View. Technicians are mentioned particularly for their professionalism and friendliness. The responsiveness of the company to both emergency calls and general inquiries stood out to many reviewers. Gilbert and Victor are some of the technicians who consistently receive great feedback from customers for their excellent work. Interactions with other frontline and administrative staff are also pleasant. Communication is top-notch from beginning to end, and the company seems to be customer service-oriented. Many of the reviewers would recommend True View to their friends and family. The company bends over backward to ensure the satisfaction of its customers. Many reviewers appreciated the personal touch, such as having a supervisor examine the repair. CEO involvement may not be the norm, but calling to confirm a successful repair is uncommon, but it goes a long way and has a lasting impression. Reviewers show gratitude and love for the company. Evidently, customers make up their minds to recommend True View to other people who are satisfied with the service provided.
Frequently asked questions
7 questions
What do True View Windows & Glass clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and quality of work. Reviewers highlight the friendly demeanor of technicians like Victor and Gilbert, as well as the thoroughness of the installation and repair processes.
Does True View Windows & Glass handle emergency glass replacements, and how quickly do they respond?
Yes, they offer emergency glass replacement services, including window and sliding door glass. Reviewers note their impressive response times, with one customer mentioning they were assisted within an hour of calling.
What services does True View Windows & Glass offer?
They provide a range of services including Window Replacement (Standard and Custom Installations, Sliding Glass Door Installation), Window Repair (Replace Broken Glass, Latch Repair, Balancer Replacement), Shower Door Installation (Frameless and Sliding Doors, Adjustment), Emergency Glass Replacement (Window and Door Glass, Board Up Services), and Mirror Installation (Beveled, Vanity, Custom Design).
Can I get a quote for window replacement at True View, and how do customers feel about the quoting process?
Yes, you can get a quote for window replacement. Customers have reported a smooth quoting process, with staff being knowledgeable and helpful, ensuring clarity throughout the experience.
What are the operating hours for True View Windows & Glass?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Is True View Windows & Glass licensed and insured?
Yes, True View is a licensed, bonded, and insured contractor, which provides reassurance regarding their professionalism and adherence to industry standards.