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Toyota of Surprise

Name: Toyota of Surprise
Address: Surprise, US
Telephone: +16232098514
Rating: 4.3654

104 reviews

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+16232098514

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13543 N Autoshow Ave, Surprise, AZ 85388, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Arizona

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ABOUT Services Excellence Summary

COVID-19 has changed how we do business. We are committed to providing the best customer service possible. You can buy a vehicle using our website, home delivery, or remote test drive. Toyota of Surprise is happy to have you. We are part of Penske Automotive Group and aim to provide excellent customer service. Many customers enjoy shopping for new and used Ford cars, trucks, SUVs, and crossovers. We work hard to keep the purchase process easy and fun for you. Visit us at 16825 W. Waddell Road if you need a new Ford model or a good used car. Our staff is committed to finding the best car for you. We offer many beautiful F-150s, Escapes, Explorers, Bronco Sport, Rangers, and more. This dealership is located near many communities in Arizona, making it easy to visit. Come see us, and we will help you find the vehicle for you.

SUMMARY Reviews Summary

The Toyota of Surprise dealership has garnered favorable reviews from several satisfied customers. A few buyers applauded the staff's customer service, with Abraham, Jacob, and Keith earning numerous mentions. The salespersons were characterized by their approachable, no-pressure attitude, which made the customers comfortable. The transaction process was described as seamless, efficient, and transparent. The service efficiency was demonstrated when one driver reported forgetting a personal item in his trade-in vehicle, which the team kindly shipped back to him. Customers were happy with how the staff and facility, indicating that they were looking forward to making further purchases at the dealership. Appraisals mentioned reveal numerous recommendations, with multiple customers expressing their joy and gratitude for outstanding sales and customer service. "Recommended!" is a typical review. Many customers say they will recommend any of their loved ones to purchase vehicles from this dealership in future. One of your writers wrote, "had an awesome experience today paying for my latest cam." "Everyone was great, and all did as expected of them. Kudos to all."

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

great experience ... (10)

highly recommend ... (10)

very helpful (9)

helped me (6)

extremely helpfu ... (3)

great service (3)

very smooth (3)

great customer s ... (3)

very knowledgeab ... (2)

Cons

unprofessional (2)

will not be retu ... (1)

disrespectful (1)

worst experience ... (1)

poor service (1)

dirty (1)

upset (1)

very disappointe ... (1)

disappointed (1)

not recommend (1)