GotPrint

Customer Feedback for GotPrint: Good prices but poor quality control. I purchased a product on sale, and it arrived with defects. The company only offered a refund or store credit, rather than a reprint. The product is no longer on sale. So I either pay more now or wait for a sale. They lost a customer by not fulfilling a simple resolution. Also, terrible customer service, website, and subpar printing. I had to fight for a refund. I advise against this service. AVOID THIS COMPANY. You should avoid buying from GotPrint. When shipping issues occur, they won't help customers. Their customer service has no solution. They don't acknowledge their responsibility or offer a decent solution. I couldn't even repurchase what I needed. A shipping company should help when things go wrong, ensure responsibility, and provide solutions. This incompetence delayed production, affected my business, and caused inconvenience. This experience disqualifies GotPrint for anyone who needs dependable customer service or shipping. I would suggest that you do not use this company. You should do everything in your power not to go near any company that does not assume any responsibility when things go wrong and leaves the customer to pay for any mistakes. Their customer service is terrible. They don't offer any solution. All they do is keep saying, let us wait, even when the postponement causes severe problems for the customer's ' c. No responsibility, no resolution, and couldn't even reorder the items I needed. When the advertisement says that that item ships free that is what they should honor. If the person could not understand what the customer required, that can certainly be understd and clarify the situation. But they should try to help the customer understand the situation. The experience recounted made me really sad because such should not be the case. I just want to say that I liked the item and price. Was quite good. The experience using this company was really good. Chose the quality of the material for me and is quite good and the price is very reasonable. And the customer service is gooooood.estions from customers