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Review Keywords Analysis

US / CA / Burbank
Radical Auto photo
Radical Auto photo
Radical Auto photo

Radical Auto

Address: 3721 W Burbank Blvd, Burbank, CA 91505, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Car Sales Luxury Used Cars $25,000 - $50,000 Call to Book
Pre-Owned Vehicles under $20,000 $10,000 - $20,000 Call to Book
Financing Options Varies Call to Book
Car Selling Instant Offers Varies Call to Book
Home Pickup Service Varies Call to Book
Documentation Assistance Varies Call to Book
Customer Service Test Drive Arrangements Free Call to Book
Post-Purchase Follow-Up Free Call to Book
GAP Insurance Options $500 - $1,000 Call to Book

What people love

From reviews
Knowledgeable staff No pressure sales Quick purchase process Excellent condition cars Great customer service Professional service Good selection of cars Excellent communication Friendly atmosphere Fair pricing

About this business

Radical Auto's team is ready to help you buy a pre-owned BMW or used car in Burbank. When you come to our dealership, expect the best customer service. Our team at Radical Auto has years of experience and expertise, so we can get you that BMW you have been dreaming of. Let Radical Auto find the BMW pre-owned car in Burbank you want. Come in and see us or call to book your appointment. Our dealership is conveniently located near Glendale and Santa Monica. Visit Radical Auto today and check out our vast inventory of pre-owned BMWs. We have models like the 3 Series and 5 Series. We also have the X5, 6 Series, and X6. Our Los Angeles dealership located near Santa Monica has the best selection of pre-owned, certified BMWs. We encourage you to search our inventory, plan a test drive, or visit the dealership. We provide full service throughout the sales process.

Reviews Summary

The reviews displayed a reiteration of excellent customer satisfaction for Radical Auto. Customers praised the dealership's reasonable prices and luxury car stock. The stress-free and quick car-buying process facilitated by Eddie and Kenia was indicated in multiple accounts. Additionally, the dealer's integrity and thorough vehicle evaluations and maintenance earned commendations. The use of online communication for the sale also proved to be a part of what makes customers appreciate the dealer. This is an indication that the autodealer is reliable even during the purchasing process. The low-pressure, transparent buying experience was appreciated by those that have had experience dealing with them. The most exciting element of the dealership is the excellent care and maintenance of their vehicles. For example, one customer showed how they were surprised that the interior of the car was revamped. The diligent service and excellent communication made the customers pleased. Special mention to Kenia and Eddie who made communication worthwhile and interactions with the dealership desirable. This and more are the reasons why customers are happy with the store. Furthermore, reviews reported a back and forth between the sales team during the week. At all occasions trust and professionalism in all communications would be the best to indicate that the review is a reflection of the dealer's integrity. It is clear that most customers are not worried of purchasing out of state gave the level of trust they have built with the dealership. That is why the store’s customers keep on recommending it. People especially prefer their cars because of the high quality range of cars. This would be the possible reason why some customers claim they are coming back. Satisfaction is seen when certain customers indicate how smooth and straightforward the purchase process at Radical Auto was. Another reason that makes customers keep on coming back to the dealer after purchasing is the quality of the vehicles, especially for out of state customers who purchase without seeing the car. This indicates that people who have bought cars from Radical Auto are satisfied customers because they always recommend it.

Frequently asked questions

6 questions
What do Radical Auto clients say about their experience with customer service?
Many clients highlight the exceptional customer service at Radical Auto, praising staff members like Kenia and Eddie for their professionalism and helpfulness. Reviewers appreciate the no-pressure sales approach and the smooth buying process, often mentioning quick transactions and attentive follow-up.
Does Radical Auto offer home pickup service for selling my car?
Yes, Radical Auto provides a home pickup service for car selling, making it convenient for customers to sell their vehicles without leaving home. This service is part of their car selling options, which also include instant offers and documentation assistance.
What types of pre-owned vehicles does Radical Auto specialize in?
Radical Auto specializes in luxury used cars, particularly pre-owned BMWs, including models like the 3 Series, 5 Series, X5, 6 Series, and X6. They have a large selection of certified vehicles available.
How does Radical Auto assist with financing options for used cars?
Radical Auto offers financing options for pre-owned vehicles, allowing customers to explore different financing plans tailored to their needs. This flexibility is appreciated by buyers looking for luxury used cars.
Does Radical Auto provide GAP insurance options?
Yes, Radical Auto offers GAP insurance options as part of their customer service, providing additional peace of mind for buyers after their vehicle purchase.
Where is Radical Auto located?
3721 W Burbank Blvd, Burbank, CA 91505, USA

Location & directions

Burbank, California
Radical Auto
Used Car Dealer
Address
3721 W Burbank Blvd, Burbank, CA 91505, USA
Hours
Closed Now
Radical Auto Reviews · 4.4 average
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