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  1. US
  2. CA
  3. Burbank
Radical Auto

Radical Auto

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3721 W Burbank Blvd, Burbank, CA 91505, USA Get Directions
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4.4

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ABOUT   Services Excellence Summary

Radical Auto's team is ready to help you buy a pre-owned BMW or used car in Burbank. When you come to our dealership, expect the best customer service. Our team at Radical Auto has years of experience and expertise, so we can get you that BMW you have been dreaming of. Let Radical Auto find the BMW pre-owned car in Burbank you want. Come in and see us or call to book your appointment. Our dealership is conveniently located near Glendale and Santa Monica. Visit Radical Auto today and check out our vast inventory of pre-owned BMWs. We have models like the 3 Series and 5 Series. We also have the X5, 6 Series, and X6. Our Los Angeles dealership located near Santa Monica has the best selection of pre-owned, certified BMWs. We encourage you to search our inventory, plan a test drive, or visit the dealership. We provide full service throughout the sales process.

 

SUMMARY   Reviews Summary

The reviews displayed a reiteration of excellent customer satisfaction for Radical Auto. Customers praised the dealership's reasonable prices and luxury car stock. The stress-free and quick car-buying process facilitated by Eddie and Kenia was indicated in multiple accounts. Additionally, the dealer's integrity and thorough vehicle evaluations and maintenance earned commendations. The use of online communication for the sale also proved to be a part of what makes customers appreciate the dealer. This is an indication that the autodealer is reliable even during the purchasing process. The low-pressure, transparent buying experience was appreciated by those that have had experience dealing with them. The most exciting element of the dealership is the excellent care and maintenance of their vehicles. For example, one customer showed how they were surprised that the interior of the car was revamped. The diligent service and excellent communication made the customers pleased. Special mention to Kenia and Eddie who made communication worthwhile and interactions with the dealership desirable. This and more are the reasons why customers are happy with the store. Furthermore, reviews reported a back and forth between the sales team during the week. At all occasions trust and professionalism in all communications would be the best to indicate that the review is a reflection of the dealer's integrity. It is clear that most customers are not worried of purchasing out of state gave the level of trust they have built with the dealership. That is why the store’s customers keep on recommending it. People especially prefer their cars because of the high quality range of cars. This would be the possible reason why some customers claim they are coming back. Satisfaction is seen when certain customers indicate how smooth and straightforward the purchase process at Radical Auto was. Another reason that makes customers keep on coming back to the dealer after purchasing is the quality of the vehicles, especially for out of state customers who purchase without seeing the car. This indicates that people who have bought cars from Radical Auto are satisfied customers because they always recommend it.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
highly recommend ... (7)
great experience ... (4)
love this place (3)
very professiona ... (3)
very friendly (2)
down to earth (2)
best experience (2)
good selection (2)
great service (2)
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Cons
horrible custome ... (1)
horrible (1)
do not trust (1)
frustrating (1)
Radical Auto Reviews: 99. Average Rating: 4.4
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