Downey Dental Center

- Astounding staff. Downey Dental Center is the only dentist as well as an oral surgeon I’m unafraid to see. - Such a great office staff, especially given my son, who has autism and is very apprehensive. The front office staff and even the dental staff, Dr. Tsoi, everything was very well done and highly appreciated. I give this office A+. - Today, I had a very rude Dental Hygienist (not Dentist) educate me that “due to my poor dental hygiene” my visits to this dental office should be on a more frequent basis instead of 6 months s/b every 3 months in the past. This was due to my visit today, being delayed by 9 months, due to a stye which appeared in my left eye and apparently my flossing and usage of the water pic are inconsistent. Also, I refused a $75 fluoride rinse treatment (basically “Listerine diluted”), which I did pay for 9 months ago. My response was I brush 3x a day. Due to my age (65) have been going to a dentist for about the past 60 years (2x per year) have had many crowns, fillings, braces, tooth extraction and don’t have any dentures or bridges. He could see all this on the X-rays, which he did comment on. Hmmm poor dental hygiene, don’t think. He further mentioned sternly, my treatment should be every 3 months due to my jaw bone loss, which I replied it might be due to the fact that recently (1 month prior) a Bone Density exam revealed a severe case of Osteoporosis. He stated “ that had no impact on my jaw bone since Osteoporosis impacts the lower half of the body” !!! So guess my cranium and mandible are not part of the skeletal system??? In fact, according to an online article by my dental insurance carrier, the following was noted “….Osteoporosis can lead to jaw bone loss by weakening the bone density, which may result in tooth loss and gum disease. Dentists can often detect early signs of osteoporosis through dental x-rays and clinical exams, as changes in jawbone density may indicate the disease's progression”. Therefore will not recommend this dental office due to this visit and a prior visit with my 91 year old mother which is just as long of a comment as this one. PS selected 1 star since posting will not appear if none selected. - I came in for my yearly exam & cleaning. Was advised I needed a deep cleaning after sitting in a chair about 40 min. Quoted me $260.00. I asked for my regular cleaning and they would not do it per the Dr. I guess they do not want to keep customer happy. The insurance covers a regular cleaning. I will be going elsewhere where they take care of the customer. - I just had a wonderful experience at my appointment as soon as you walk in you are greeted with the front office staff really professional a nice office. Well taken care of. Everyone was great very friendly. Very professional dentist was very informative. My experience was very good.