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Review Keywords Analysis

US / CA / Fresno
Kay Jewelers photo
Kay Jewelers photo
Kay Jewelers photo
Kay Jewelers photo

Kay Jewelers

Address: 627 E Shaw Ave, Fresno, CA 93710, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Sales Engagement Rings $2000 - $4000 Call to Book
Promise Rings $100 - $300 Call to Book
Fashion Jewelry $50 - $150 Call to Book
Ring Resizing Standard Resizing $40 - $80 Call to Book
Complex Resizing $80 - $150 Call to Book
Custom Designs $100 - $200 Call to Book
Jewelry Repair Stone Replacement $50 - $200 Call to Book
Chain Repair $30 - $70 Call to Book
Polishing and Cleaning $20 - $50 Call to Book
Watch Services Battery Replacement $10 - $30 Call to Book
Watch Sizing $20 - $50 Call to Book
Repair Services $50 - $150 Call to Book
Gift Items Birthday Gifts $50 - $300 Call to Book
Anniversary Gifts $100 - $1000 Call to Book
Personalized Gifts $30 - $200 Call to Book
Warranties and Insurance Extended Warranties $50 - $200 Call to Book
Damage Protection Plans $20 - $100 Call to Book
Jewelry Insurance $40 - $300 Call to Book
Custom Jewelry Custom Engagement Rings $1500 - $5000 Call to Book
Personalized Necklaces $100 - $500 Call to Book
Bespoke Designs $200 - $1000 Call to Book
Customer Support In-Store Consultations Free Call to Book
Online Customer Service Free Call to Book
Return Processing Free Call to Book

What people love

From reviews
Friendly staff Helpful staff Attentive service Great customer service Patient staff Not pushy Helpful during selection Fair pricing Quick sizing service Nice selection

About this business

Since 1916, Kay Jewelers has grown from one store to over 1,100 from coast to coast. As the #1 jewelry store in America, we know more than anyone online. Kay Jewelers is not only about high quality at an affordable price. Kay Jewelers Stores and the internet provide the best in customer service. Our jewelry experts use their knowledge and experience to help online customers as well as in person. Look through our selection of engagement rings and wedding bands. We have a broad array of diamonds. Kay Jewelers carries the latest brand styles including EVER US (TM), Neil Lane Bridal (R), Adrianna Papell, Tolkowsky (R) diamonds, as well as Le Vian Chocolate Diamonds.

Reviews Summary

Reviewing the reviews, the general perception is that Kay Jewelers has top customer service and that it’s a welcoming store; clients feel at ease and not pressured. There are kudos for individual recommendations like Michael, Rose, and Leti. Many loved their rings too, mentioning Leo rings and having their jewelry sized. Many appreciate the patience and professionalism of the Kay staff, who often go above and beyond to help them have a positive experience. Several clients say they frequently buy rings and go back. Clients generally had a great experience, which is only worsened by one or two bad ones. One reviewer thinks the service and selection could be better. Customers, in general, love Kay Jewelers. However, some think it is slightly better, but all would suggest shopping there. The customers' love for both the company and their products is evident.

Frequently asked questions

7 questions
What do Kay Jewelers clients say about the work?
Customers frequently praise the attentive service and knowledgeable staff, highlighting individual experiences with team members like Rosa and Michael for their patience and helpfulness. Many also appreciate the store's cleanliness and the quality of their jewelry selections.
Does Kay Jewelers offer custom engagement rings in Fresno?
Yes, they provide custom jewelry services, including custom engagement rings, personalized necklaces, and bespoke designs. Their team is experienced in helping customers create unique pieces tailored to their preferences.
Can I get my ring resized at Kay Jewelers?
Yes, they offer ring resizing services, including standard resizing, complex resizing, and custom designs, ensuring your rings fit perfectly.
Does Kay Jewelers provide warranties or insurance for jewelry?
They offer warranties and insurance options, including extended warranties, damage protection plans, and jewelry insurance, providing customers peace of mind for their purchases.
How does Kay Jewelers handle jewelry repair?
Kay Jewelers provides various jewelry repair services, including stone replacement, chain repair, and polishing and cleaning, ensuring your jewelry stays in excellent condition.
What types of gift items can I find at Kay Jewelers?
They offer a variety of gift items, including birthday gifts, anniversary gifts, and personalized gifts, making it easy to find something special for any occasion.
Where is Kay Jewelers located?
627 E Shaw Ave, Fresno, CA 93710, USA

Location & directions

Fresno, California
Kay Jewelers
Engagement Ring Designer
Address
627 E Shaw Ave, Fresno, CA 93710, USA
Hours
Closed Now
Kay Jewelers Reviews · 3.7 average
0 Reviews
G Google 54

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