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AvantStay

Name: AvantStay
Address: Los Angeles, US
Telephone: +18334428268
Rating: 4.7059

102 reviews

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+18334428268

Open 00:00-23:59 now

750 N San Vicente Blvd Suite 800, Los Angeles, CA 90069, USA Get Directions

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ABOUT Services Excellence Summary

We've journeyed together to more than 80 countries, and we know what makes for a big trip - authentic experiences. However, most of the time rental houses feel just like everywhere else and the experience is forgettable. The AvantStay brand hopes to redefine short-term rentals. AvantStay wants to set the market standard for memorable accommodations. We believe that transformative short-term rentals enhance all spheres of the guest's experience and thus turn beautiful homes into lasting memories. Our team shares a passion for technology, real estate, and travel. We have aimed to create a hospitality brand powered by digital automation for the short-term rental industry. We currently have properties in 20+ US markets, with team members distributed throughout the US and our HQ in Los Angeles. We hope to see you soon in one of these homes.

SUMMARY Reviews Summary

The reviews highlighted a generally positive experience for the customers. There was satisfaction with the property's cleanliness and proximity to town amenities, with some comments pointing to the accuracy of property photos and how well-equipped the property was. The customers praised the property management company, AvantStay, for having provided high-quality customer service. Customers reported that staff were prompt, attentive and helpful both in terms of property booking. Overall, customers recommend the properties due to the AvantStay services and house amenities plus beauty of the area. They experienced elevated levels of contentment with the services, and they produced lasting memories for consumers.

Sandra left a 1 star review

★☆☆☆☆

On TrustAnalytica

Oct 19

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

very clean (6)

very comfortable ... (5)

highly recommend ... (4)

accommodating (3)

great location (3)

very responsive (2)

very relaxing (2)

great experience ... (2)

will be back (2)

Cons

awful (1)

do not trust (1)

expensive (1)

do not use (1)

AvantStay Reviews: 102. Average Rating: 4.7

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Reviews (1) Google Reviews (101)

Sandra

on Trustanalytica

Fix negative reputation Fix negative reputation

We had a nightmare of an experience with a home in Deluz CA. We drove 2 days to find that the pool and jacuzzi weren't working. They, of course, knew this ahead of time and chose not to tell us or refund our money when we vacated the property 3 days early due to the POOR condition of the home. A WARNING TO ALL FUTURE RENTERS... DO NOT USE THEM! I truly believe that we need federal laws to ensure protection against the vacation rental companies that provide inaccurate information.