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Stay Gia

102 reviews

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555 W 5th St Fl 35, Los Angeles, CA 90013, USA Get Directions

airbnb property management Best Airbnb Property Management Companies in United States Best Airbnb Property Management Companies in California

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Service	Sub Service	Average Price Range
Accommodation	Short-Term Rentals	$100 - $250 Call to Book
	Long-Term Rentals	$800 - $2000 Call to Book
	Co-living Spaces	$600 - $1200 Call to Book
Customer Support	24/7 Support	Included Call to Book
	Crisis Assistance	Included Call to Book
	Refund Processing	Included Call to Book
Cleaning Services	Post-Stay Cleaning	$50 - $100 Call to Book
	Mid-Stay Cleaning	$30 - $70 Call to Book
	Emergency Cleaning	$70 - $150 Call to Book
Property Management	Maintenance Coordination	$100 - $200 Call to Book
	Inspection Services	$80 - $150 Call to Book
	Property Listing Management	Included Call to Book
Check-In/Check-Out	Self Check-In	Included Call to Book
	Contactless Check-In	Included Call to Book
	Guided Check-Out	Included Call to Book

ABOUT Services Excellence Summary

Stay Gia turns empty houses and flats into well-appointed, hotel-style spaces with stoves and furniture for temporary or extended stays. Stay Gia is a short-stay accommodation manager that manages over 50 properties in the southwestern, midwestern, and southeastern United States, housing thousands of guests each month. Our team thoroughly cleans each rental unit and ensures it is in a safe, comfortable neighborhood. All units come with Wi-Fi, a kitchen, and designer furnishings, with a laundry machine in some buildings.

SUMMARY Reviews Summary

These reviews depict outstanding experiences in a variety of AirBnB locations. Most reviewers commend the properties' cleanliness, accurate descriptions, and excellent amenities, highlighting the ease and responsiveness of their hosts. For example, one significant advantage is the customer and host support and the ease of checking in and out of the properties, as noted by those with contactless processes. These positive developments have translated into enjoyment, with many reviewers appreciating their personalized experience, as noted by the specific and helpful amenities such as the pool and in-unit laundry. Multiple reviewers agree that they will stay here again in the future and have already made recommendations to others, showing that the stay provided excellent value and was highly satisfactory. Local features, like proximities to schools, eateries, recreational facilities, and public transport, were well appreciated, which sums up that the guests hope to return and highly recommend these stays to the reader as the perfect place to call home away from home and come back to. All in all, because of such a wonderful experience during their trip to AirBnB properties the reviewers are very eager to return.

Dana left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jun 08

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Reputation Change over time

Pros & Cons

PROS

recommend (20)

very clean (16)

highly recommend ... (8)

accommodating (6)

great location (6)

great experience ... (5)

very helpful (4)

very responsive (4)

very comfortable ... (3)

great place (3)

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Stay Gia Reviews: 100. Average Rating: 4.7

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Reviews (2) Google Reviews (100)

Dana

on Trustanalytica

Fix negative reputation Fix negative reputation

ABSOLUTELY TERRIBLE EXPERIENCE WITH STAY GIA & AIRBNB. I booked a place with Stay Gia 7 months in advance for a Taylor Swift concert. They were responsive in the beginning but when I had requested to add an additional person to the reservation (it could host a max of 3 people and I was asking to add a 3rd person to the reservation), I did not get a response. In one of the original messages they sent me they gave me a link with check in details, about 1 week before my stay I clicked the link and entered my info and it said NO RESERVATION FOUND. I reached out again via text message to Stay Gia and after a while they finally responded and said they had to cancel my reservation due to unforeseen circumstances. They asked me to cancel the trip on my end so they could avoid hefty fees from airbnb. I refused and they ghosted me. I had to reach out to airbnb support which they were able to give me a refund but I am still waiting for the refund of the deposit I paid. Now, I had to book a hotel that is further away from the concert venue and twice the price we paid for the Airbnb. This is a huge inconvenience to me and had I not reached out when I did I fear that I would not have found out about this scam until I arrived to check in at the Airbnb. And then I would have had an even worse outcome, with no other places available to book in that area and who knows what the cost would have been! Stay Gia is unprofessional, do not book with them, save yourself the worry, frustration, time and money.

Mychal

on Trustanalytica

Fix negative reputation Fix negative reputation

WARNING- THESE ACCOMMODATIONS ARE NOT SAFE! Buyer beware! Where do I begin. We had to cut our one week stay short BY 3 nights because of the conditions our apartment was in. None of the Windows would lock, and the neighborhood was not in the best area which we didn’t know. The pictures are doctored and photoshopped to look like glamor shits compared to what the place actually looks like. The filth, was on another level. The floors, the wall, doors but the worst was the Black mold in one of the bathrooms and the shower would loudly drip the entire time and it would splash all over the toilet and floor leaving a musty wet environment the whole stay. We just never used the bathroom since it was so gross. The Wi-Fi went out for over 20+ hours so I couldn’t work remote and I needed a secure network for my job so a coffee house Wi-Fi couldn’t do the trick. I spent the whole day driving to different hotel lobby’s to try and use their Wi-Fi, ended up using a vacation day from work because I couldn’t get online. Now my professional career is being affected. I am here for work and for my daughters school tours and when we reached out to StayGia they finally fixed the Wi-Fi but failed to address the safety and filth issues. I am traveling with a 4month old and a 3 year old and for our windows not to lock and the neighbors loudly swearing and arguing outside of our window the majority of the night was more than terrifying. I Spent the last night there calming her down. We waited for StayGia to help us with the issues and they went radio silent. We left and slept in our rental car in a parking lot in a better neighborhood because we just did not feel safe there. Unacceptable. DO NOT BOOK WITH THIS COMPANY. Overpriced and they do not help you once they get your money I will be disputing this with my credit card company

Dana left a 1 star review

★☆☆☆☆

On TrustAnalytica

1 year ago

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